Summary: I bought 4 pair and within a month 3 stop working. I returned them for 3 new pair. Everything was going well for about 4 months then one by one the speakers just stop working. I have one pair I use now but it has a short and no physical damage. The 1800 number does not work and you have to pay to ship the headphones to a po box with no guarantee they will be fixed. Trust me stay away or get the 3rd party protection plan.