Reviews and Problems with SteelSeries Spectrum 5xb
Showing 1-10 of 109
Headphone jack gave out
5 January 2015
Summary: I've had them for a little over a year, used them occasionally. They already have a problem with audio jack. It's cut out and you have to move it around to get the sound in both headphones. Very disappointed with this, expected the wires to last much longer. Would not recommend if you plan on using over a year. The sound quality while it worked was good, the headset overall was comfortable.
Summary: I bought this headset to replace my old ones that lasted for 3 years, this one lasted 4 months with problems starting at the second month. The audio quality started to go down as well as how other people here me. Slowly my mic started picking up less noise and the other players hearses me softly even when I yelled. I headset would loss sound in one ear then it would return only so the other one would give out. Then my mic gave out completely.
Summary: CUSTOMER SERVCIE DOES NOT EXIST. ON THEIR WEBSITE NO CONTACT NUMBER, ADDRESS OR EVEN AN EMAIL ADDRESS. PURCHASED THESE FOR MY SON AND ARE DEFECTIVE ONLY AFTER 3-4 MONTHS. PURCHASED ON AMAZON AND STILL HAVE RECEIPT. NO WARRANTY LISTED ON ANY OF THEIR LITERATURE OR ON THE BOX !. VERY SHADY COMPANY INDEED. TRIED TO USE THEIR RMA METHOD ON THE WEBSITE AND WILL NOT ACCEPT THE SERIAL NUMBER. THIS COMPANY SIMPLY DOES NOT CARE AFTER THE SALE. WILL BE REPORTING THEM TO THE BBB.
It is one of the most comfortable headsets i have tried so far
8 July 2014
Summary: This headset outdid my expectations. It has the sound quality of a $150 dollar Turtle Beach headset. It is one of the most comfortable headsets i have tried so far. I would recommend this headset 10 out of 10 times.
Summary: Definitely a great buy. The wire is a bit short by itself. Thought after about 2 months of use, the sound started to cut out in the right ear. I've heard of this happening to others as well. Still a good product.
Summary: I have two spirited children who do not pay attention to their surroundings which leads to the destruction on average 2.5 pairs of headphones a year. The pros for these headphones: 1) Flexible retractable microphone; 2) blocks out room noise; 3) very comfortable; 4) clothe covering for wire; 5) separate volume controls for game and microphone; 6) mute button on adapter leading to gamepad.