Summary: I've purchased 3 pairs of the 500 series and all three of us in the family have had the same problems with the cables becoming loose , I sent one pair back to be repaired and they quoted me $230 to repair it after the warranty period was over...BUYERS BEWARE after repeated use these will break on you..
Pros: Fantastic sound
Cons: durability Merchant Response:
Dear Ray, we apologize for this bad experience. Did you purchase them from us?
Summary: Great sound but at this price I would expect the connectors to not be faulty. Will have to return them.
Cons: Faulty connector on right side...will have to return Merchant Response:
We apologize for the inconvenience.
Please send us an email and we will expedite a free replacement to you. You may also call us directly at 1-321-939-0228
It is extremely rare that an SE535 fails like that. We will take care of you right away.
Summary: Nice IEMs, but horrific support. The analogy, "the chain is only as strong as its weakest link" seems to apply to Shure's service department.
We live in Lake Tahoe and Chicago. While in Chicago my husband noticed a crack in the wire insulation on the right bud where it loops over the ear, an easy fix for sure. He assumed it would be a quick trip to the Touhy Av. HQ in suburban Chicago for a repair a few months out of warranty.
Summary: This is my second pair an failed again very expensive rubbish do your self a favour and keep clear. the sounds only OK but this product is lucky to get past it'e warranty an if so will soon die after.
Summary: Although the headphones are superb, Shure's after sales service is terrible. As I bought these headphones through Amazon Market Place Shure will not honour the two year warrenty. Shure will only retify the faulty left headphone with a replacement at a cost of £126.38.
Summary: The Shure SE535 headphones certainly look good and are a much more comfortable fit with the ability of the removable cable to swivel and allow the rigid section to sit more comfortably behind the ear. My initial listeing suggests the sound is good and well balanced but, unfortunately, on the 'phones I received, the cable, which has always been the weak point of Shure's otherwise excellent products, once again proves to be the Achilles Heel.
Summary: Komme nicht zurecht. Manchmal ist der Sound sehr gut und manchmal fehlt der Bass. Die Mitten sind durchwegs zu knallig. Muss diese beim EQ fast komplett rausnehmen. Der Standard Aufsatz kriege ich nicht ab ohne diese zu vermurksen. Ich habe zum Vergleich meine Standard Samsung Galaxy (!) Inear verglichen. Der Halt ist besser, der Aufsatz ist viel besser, diese in 1 Sek drin. Der Sound ist vergleichbar. Verkaufe sie sofort wieder. So viel Geld muss man nicht ausgeben!