Summary: The item stopped working after a week. This was the second one that I purchased in the last 4 months. The first one was a reconditioned unit that didn't work out of the box. I thought I would give it another chance with a new unit. Bad choice :(
Excerpt: This bluetooth is not made very good. At the very top where it comes out from the base for the ear wrap. It starts tearing and falling apart. Pretty soon it is just flopping around. All of Plantronic devices have a problem with the volume being to low to hear also.
cuts out so much it is unuable terrible connection
17 September 2015
Excerpt: I bought this a month ago. I have tried every fix that I can find on the internet. Does not work at all if it is on the other side of my body from my Samsung note 4. I have tried it with other phones same deal.
Pros: Lightning delivery. Sorry for the 1 star rating I gave the seller. I didn't mean to degrade him/her. I just meant to degrade the device. No pros on this device.
Cons: I imagine if it were to work...It never charged. It worked until the battery finally went dead. I am going to ask for an RMA. I need a bluetooth for my work and I've always trusted Plantronics. This is a major fail.
Excerpt: I had it on for 20 minutes, and i am not putting it back on, ever. This handsfree actually hurts while wearing it, and it will not stay in/on the ear. As a truck driver i am experienced with handsfree, and this must be the worst handsfree i have ever worn. Too bad.
Excerpt: Quality way below the PRO+ which the HD replaced. Longevity poor as well. Rubber cover split where it goes over the ear. Had problems with connectivity right outta the box & had to download bug fix. Buyer beware, warranty starts the day of purchase and "out of warranty" offers are horrid.