Summary: I like the audio quality and ease of use better than the other blue tooth unit I had, which was an over the ear model. I have no problem hearing other people when I use it, although some people have trouble hearing me. My main problem with this unit is the battery life. I have to recharge it much more often than the blue tooth unit that I previously owned.
Summary: The Plantronics headset works very well. I have no problems with it at all. Very easy to operate. My only problem is that I have little ears and it keeps falling off or loosening up. But I would not trade it, unti l something better over or behind the head with a mic comes along.