Cons: Voice quality is horrible. Everyone I talk to on the phone using this bluetooth, they know I'm on a bad quality bluetooth, and tells me they can't hear me well. I shutoff the bluetooth and use the phone normally, and voice quality is back to 100%.
Summary: I bought one because it was Plantronics and cheap for $55 NIB. Nothing but junk. Called Plantronics support. Did firmware update. Did not fix. They would not swap. I had a Plantronics Discovery 925 that had far superior audio quality. I went to a jawbone era and have been very pleased.
Summary: Talked to customer support, they sent me a new one... same issues. Called second time and they will not refund, or exchange for new product. Basically I'm stuck with a $100 unit that does not work properly. I am highly disappointed in Plantronics and will not be buying any products from them, home or office in the future. Customer service will not work with you. I have had over 10 headsets my entire life and this is the worst.
Pros: Size, weight, look and buttons... they are all great, BUT....
Cons: DOES NOT work with iPhone hardly at all. The phone is 2 feet from my head on my desk and all you hear all day is "Phone 1 connected", "Lost Connection", "Phone 1 Connected", "Lost Connection", over and over. Forget about putting it in your pocket and walking around on a call, it drops and the iPhone pics up the call where the headset dropped the connection.
Summary: Stunning design great comfort in wearing and that is it about this piece of headset. As far as functionality goes this fails to impress as a fine bluetooth headset. To receive a clear sound you have to keep your phone in hand and headset in your ear the moment you put the phone in your trouser or jeans pocket the distortion at your end will start coming.
Refurbished product - Missing pouch...box resealed with cello tape
16 July 2014
Summary: Got the item delivered yesterday. Was startled to see the box was sealed with two cello tape bands. On opening, did not see the pouch advertised. Reconfirmed both are different than some of the unboxing reviews online for this product including [...] This is definitely a refurbished device being sold off as new. Sad to see such poor QA by Amazon.
Summary: I have been using Plantrnoics Bluetooth Headset last 3 years and used 2 until now, this is the 3rd which I bought. I am really unhappy with the bluetooth device. I have long days and multiple call to attended and this bluetooth doesn't support it at all. I thought of returning it to Amazon and then my ethics and time constrained stopped me doing so.