Excerpt: We use these headsets in our Member Call Center. It allows for a hands free environment so that you can move about the office while still assisting a caller. The multiple headsets option is a plus for those who like over the ear or headset.The sound quality is superb! It is crystal clear and the caller rarely hears the in office noise.Over all good solid product.
Plantronics W745 Wireless Headset (Phone + PC + Mobile)
17 June 2014
Summary: I have always been pleased with Headsets Direct and their knowledge and assistance. This device is an essential. One headset for telephone, cell phone, computer, email, and dictation to Dragon. I am an attorney, and communication is essential. I could not do without it.
Summary: This is s great headset device for an office with high volume incoming calls. Staff is free to use both hands to address the callers concerns while using the computer. This particular model comes with 2 batteries, so it has a virtual unlimited cordless talk time. Sound clarity is not even something you think about because it sounds natural and without any extraneous noises.
Excerpt: Very easy to put together and set up. Using the bluetooth to connect a cell phone was also an easy task. We have not tried the computer option so we cannot comment. The clarity of the callers voice is clear, although the volume could be just a bit louder when setting it to the highest setting. Battery life stands strong for a full 8 hour shift, with the extra battery it definitely helps.