Summary: I've had this headset since February and on multiple occasions, the person on the other line had a hard time hearing me so I would often have to switch over to my handset instead. The headset itself fits nicely and when it does work, it's great.
Excerpt: I replaced three wired head sets with the Savi 710 and absolutely love it. It syncs very easy and works well with my iphone and Skype. I need to get the lifter for my desk set but it all works so well.
Pros: I have been buying the Plantronics Savi series headsets for my office for quite some time. They have proven to be rugged, and have a very long battery life. I have been stuck on calls for 3 hours plus and never once did I think I would run out of battery. Sound quality is great as we would expect...
Summary: After installing the Plantronics software, go into the Plantronics Control Panel, click on the "Devices" tab, and click the "Device Settings" button next to the drop down menu. Make sure the "Audio Bandwidth" is set to "Wideband" rather than "Narrowband." This improved the sound quality threefold.
Pros: Typical wireless headsets sound really terrible, like you're talking on a cell phone. With the DSP this headset sounds excellent! Note quite as clear as a Plantronics wired headset, but definitely not having to deal with a cord is well worth it
Cons: My buddy and I both have this headset. We use it with Skype, and occasionally we get an echo while talking, as though the mic is picking up the output from the earpiece. Probably happens every 5-10 minutes, not sure what is causing it.
Pros: Works with desk phone, mobile phone & computer.
Cons: If microphone/speaker levels are not properly set you may hear feedback in the earpiece on occasion. Even though this is a Con, this is nothing that can't be resolved as there are microphone/speaker gain knobs on the side of the headset which can easily be adjusted to correct the issue.
Plantronics Savi W710 Wireless Headset (Phone + PC + Mobile)
24 July 2013
Summary: Good quality products with excellent hearing ability. Downside - software is a bit confusing and needed to speak with a rep, but no one available at this time. I work M-F so hopefully we can connect so I can use software with my MAC at optimal potential.