Excerpt: I bought this because it came highly recommended by a friend. I tried it out and it works as it should, however, I did not realize that it was not blue tooth compatible, so I will be returning it. It works fine on my computer, but not on with my tablet or smart phone
Excerpt: I use mine with Magicjack & MS-Lync at home. They gave me one at the office and I absolutely loved it. The range is excellent. I can walk around to make tea/coffee, answer the door, whatever without having to drop.
Excerpt: Wrote a previous review about the product but decided to update with my latest experience when a part broke. The volume rocker switch started feeling loose and would not longer work anymore. Not a deal breaker since the volume can be adjusted in software, but annoying.
Excerpt: I bought this a month ago because I had previously had the over-the-head model and loved it. This in-ear model has the same high quality and range. However, having to hold down the volume down button to mute/unmute really bugs me.
Excerpt: I use VOIP with five9 software. I have been using a wired headset for months and have had terrible sound issues. I was surprised that this headset fixed all my issues. It was the last thing I changed after getting a new router and better Internet
Excerpt: Excellent headset for the office. The two speakers are great in my noisy office. I can always clearly hear my customers and their needs. The w420 is very comfortable, especially when I am on the phone for long periods of tiem. I would reccomend this headset to everyone.