Excerpt: I use mine with Magicjack & MS-Lync at home. They gave me one at the office and I absolutely loved it. The range is excellent. I can walk around to make tea/coffee, answer the door, whatever without having to drop. I'm one of the first people to start using the cordless phones when Cobra first came out with them back in the mid-80's (anyone remember those before cell phones came out? And yes, I do have a cell phone .. ever since Feb '95).
Excerpt: Wrote a previous review about the product but decided to update with my latest experience when a part broke. The volume rocker switch started feeling loose and would not longer work anymore. Not a deal breaker since the volume can be adjusted in software, but annoying. I filled out a warranty request on the Plantronics website and that's where the magic happened. I was about 1 week outside their 1 year warranty, but they honored it anyway.
Excerpt: I bought this a month ago because I had previously had the over-the-head model and loved it. This in-ear model has the same high quality and range. However, having to hold down the volume down button to mute/unmute really bugs me. In the world of "sorry, I was on mute" during conference calls, even another second delay can be painful while trying to unmute. I would advise having a dedicated mute button like the over-the-head version has.
Excerpt: Excellent headset for the office. The two speakers are great in my noisy office. I can always clearly hear my customers and their needs. The w420 is very comfortable, especially when I am on the phone for long periods of tiem. I would reccomend this headset to everyone.
Excerpt: Excellent sound quality from mic and speaker. You can tell it's not meant to be hifi, but it seems like the tone is tweaked for speech, which is good for noisy environments. I deduct one star for software support. In Win7, if you don't install the plantronics software, it can be frustrating to use in certain ways. For example, when using Skype, and using the headset mic but sending audio through external speakers, the mic won't work at all.
Pros: Comfortable, Great Sound, Lightweight, Stylish