Excerpt: I returned this product immediately. It says "hands free" however, it's not. You have to lift the phone from the cradle when you answer, therefore, you're tethered to your desk. I consider "hands free" being mobile to move freely around office, pressing the button on the ear piece to answer and disconnect calls.
Excerpt: This is a really great headset if you will be sitting at your desk and using it. It it NOT for people who want to walk around while on the phone. That is a big disadvantage. If you need to get up to get something while on the phone, you have to take the headset off. Other than that, it's a great headset.