Reviews and Problems with Plantronics HW261N SupraPlus
Showing 1-10 of 19
HW261N SupraPlus Headset
Ruth M., HeadsetsDirect
9 August 2014
Summary: My staff like the feel of this headset. Some staff have complained that callers can't hear them at times. HDI: If callers can't hear you, it's a sign you should use an amplifier instead of a Direct Connect Cable. Using an amp will give you complete control of your microphone volume.
Summary: The microphone is horrible. Everyone has trouble hearing me no matter how I position it. HDI - Make sure to use an amplifier which provides microphone volume control instead of using a direct connect cable with no volume control.
Summary: The dual ear headphones are great for working in a noisy environment. They block out the outside noise that can be distracting during phone conversations. The microphone appears to work even better at canceling noise, as we have not had any complaints.
Summary: The ear pieces on this headset are great, and the sound quality is exceptional. The only thing I don't like is the fact that if the mouthpiece isn't placed right, you can hear too much breath sound.