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Plantronics Discovery 925
5.8 out of 10

Plantronics Discovery 925

Plantronics Discovery 925 The Plantronics Discovery 925 Read more

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Reviews and Problems with Plantronics Discovery 925

Showing 1-10 of 45
Overall 2
2.0

Great product, with a deal-breaker design flaw

Stephen S., Newegg
29 February 2012
  • Pros: High quality, great sound quality both on your end and the other end of the line. Easy to pair. Very comfortable without any wrap-around-ear type of element. I was concerned it would fall out easily, but I've used it jogging, etc., and it always stays in.
  • Cons: Battery dies easily. I've gone through 4 of these since first purchasing. Not sure if I'm unlucky or if it's a design flaw, but none has lasted me more than 6-9 months.
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Overall 2
2.0

2x failure

Anonymous, Newegg
5 January 2011
  • Summary: i was ready to tear up my new egg preferred credit card and never visit the website again but change my mind after talking to the customer service red (online chat). i am getting my money back and a prepaid returned slip. two thumbs up for the customer service.
  • Pros: i can't say. at least this one paired so that's good. this replacement came fast
  • Cons: i received this item as a replacement for the one that wouldn't paired. this one paired but the volume was faulty. nobody could hear me on the other end. volume did not work. factory pain peeling so i got a used replacement even though i paid for a new one. was not happy.
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Overall 2
2.0

no bueno

Anonymous, Newegg
5 January 2011
  • Summary: NO happy i had to pay to return an item. I got the replacement right away.
  • Pros: I can't say cause my device was faulty.
  • Cons: Device was faulty. I thought maybe I was making a mistake so i went online to check other peoples comments. then i had the girl friend work with it since she has the same one and still nothing. returned the item.
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Overall 2
2.0

Worst experience ever

Pavan G., Newegg
29 December 2010
  • Summary: It has a 30-day return policy. The customer service for newegg is the worst i have seen. They are just playing games by selling defective items at a lowest price and additional shipping charge, so they can earn on shipping fee.
  • Pros: There are no pros to write
  • Cons: The mic in the Bluetooth doesnot work and when you request for RMA to replace they will automatically make it to refund and say the item is unavailable to send a replacement. by which you will loose your $2.99 for shipment. Amazingly the item is always on sale.
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Overall 2
2.0

Plantronics 925

Patricia A., Newegg
3 December 2010
  • Pros: looks good
  • Cons: It does not stay connected with my Nokia, I did not receive all of the parts in the order from Newegg. Did not get the other ear pieces.
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Overall 2
2.0

USED

Hyo K., Newegg
1 December 2010
  • Pros: I know brand new unit works really well but this is not.
  • Cons: chipped 3 different places, microphone does not work, I wonder where they got these from.
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Overall 2
2.0

PLANTRONICS In-The-Ear Bluetooth Headset Black Bulk (Discovery 925) - OEM Review

Sankara A., Newegg
26 November 2010
  • Pros: Nothing
  • Cons: Received the defective unit first time. I called the NewEgg customer service and asked for a replacement unit, received within 10 days and that too came as defective and also had lots of scratches and it was absolutely a used unit. I would never recommend this unit to anyone to buy from newegg.
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Overall 2
2.0

DEAD ON ARRIVAL, LIKE MOST AND 'NON REFUNDABLE'

Joseph R., Newegg
24 November 2010
  • Pros: None of course.
  • Cons: Microphone doesn't work, just like the other reviews. I called Plantronics before going back on here. Tech support tells me 'oh the mic doesn't work, yea that's the 925, it's probably gonna be a bad unit, but i'll trouble shoot if you want.' Why is this on the market. Worst of all it is listed as...
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Overall 2
2.0

DOA.. Mic doesn't work

Sung P., Newegg
22 November 2010
Overall 2
2.0

defective

Jefferson S., Newegg
6 November 2010
  • Summary: newegg shouldn't send their customers defective items like this one. products should be tested before shipping.
  • Pros: none
  • Cons: product arrived with a lot of scratches. device won't enter to pairing mode. turn on/off the device multiple times still won't enter pairing mode.
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