Summary: Headset was comfortable, sound quality was good, but unfortunately the microphone volume was not functioning normal. Sounded like I was a million miles away, regardless of settings. Troubleshot with Plantronics support, but they weren't successful either.
Excerpt: Purchased 5 units for my team for use with company's new Avaya phone system.
Very simple, literally plug in the power and connection to phone and you're all set. One of our guys was on a conference call when the headsets arrived..
Plantronics CS520 Wireless Telephone Headset System
Julie R., Staples
19 June 2015
Summary: The headset is loose. It doesn't hold well on my head, so if Iean forward, it slides off. Also, the left ear pad only fits on at an angle, it doesn't completely cover my ear. So, the fit is not good. The instructions are also inaccurate on how to connect the headset to the phone.
Excerpt: I final got the gumption to get a wireless headset for work and I love it. this help with the excess sound around the office when I talk with customers it come in clear. the only negative I might have is that there is no back Ground noise like my other headset.
Excerpt: I've used Plantronics headsets in our call center for 8 years, and they perform well. We recently decided to switch from a monaural wireless headset to the binaural system. The 13 team members love them because they block out sounds in the call center which helps isolate the customer.