Summary: My user are happy with them they work with all my phones. Can not seem to get them to be able to answer through the headset with out touching a button on the phone even with the lift but they like being able to move around while on the phone
Summary: While we are mostly pleased with the headset, we do have one complaint. The ear pieces are not very good quality. They are flimsy & fall off both users ears all day long. We have tried using the smallest ear piece and adjusting them in every way imaginable but they still fall off. When we contacted customer service they didn't seem to have any alternatives and made us feel like it didn't matter to them that their product didn't receive rave reviews by our staff.
Summary: Plantronics changed the design of this headset & put a little rubber pc that goes in your ear. Previously there was not extra pc, it was all molded plastic. This extra pc is uncomfortable & is always falling out when I try to put it on. I had my old one for over 5 yrs and am very sad it broke.
Excerpt: Sound quality is fine. The headset that holds onto your head is pretty comfortable but the one that hangs on your ear is not as good as it could be. With all the small bluetooth headsets and new technology, I am unsure why this has to have an earpiece where there actually has to be a rubber part that goes INSIDE your ear. Not terrible but I think the design could be better.
Summary: This headset is very nice and likely works well for most. We were trying it on an Aastra PBSX phone system (which has built in sound-leveling, so when you crank up the mic it squeals in your own ear). You either have the client not hearing you, or you can't hear the client. We want something that can pick up well within a foot of the mic. The noise-cancelling 'feature' cancels too much (ie, my own voice). Through a regular landline phone, it seems to work well though.