Excerpt: I bought my Plantronics - .Audio 478 around a year ago, just today one of the wires came out and one of the speakers doesn't work anymore. However, from the experience I've had with this headset I'd say it's an amazing product for its value. The headset has pretty high quality audio so I was able to listen to music while playing my games. The microphone is amazing, too. I used it for a lot of YouTube videos and it works great, high quality too.
Summary: It is a great product and once I got it working its everything I had hoped for. However, it does not come with a service guide and it took two calls to the Plantronics company technical people to get so it works like I wanted to. I am not overly literate with computers so I had to be walked through the process of getting the computer so would accept the headset as the default. Otherwise is well worth the money.
Excerpt: Purchased for Skype conference calls to isolate and cancel ambient noise. They seem to work well enough, sound quality similar to Logitech models. All plastic construction and the folding capability will need to be tested with time and use. The inline volume and mute controls are larger than needed but easy and useful. Completely plug-n-play on a MacBook Pro.
Excerpt: I bought these at best buy around 1 1/2 years ago. They were on sale for $30 and are great. I run a teamspeak server and use skype daily with friends and other gamers and they have performed perfectly. Another huge plus is the decent length chord! Also I have a wheeled desk chair that has ran over the chord numerous times and even the volume/mute rocker but there is hardly a scratch on it! Great headset, and would recommend to anyone!