Need more advice? Ask the community a question.
Bought these headphones new. Have two new computers, one desktop and one laptop both running windows 7. Plug into USB port on both computers. On laptop I can control the volume with the headphones, but no sound comes out of the headphones, only the laptop itself. On the desktop, blurb came up saying it was installing device and now ready to use. No sound from headphones. Checked everything but nothing is muted as I can still hear sound from the computer.