Summary: If you feel you have to buy LG (and i strongly advise you don't) make sure it's from an authorized seller Good luck though LG won't give you a list. I learned the hard way, I'm done with LG.
Pros: great when it worked
Cons: Only worked for three months. After three months would not turn on. sent in to lg for repair with invoice from Newegg, Came back untouched with "invalid pop received". It seems as others have pointed out that newegg.com is not an authorized retailer. LG is more than happy to let you buy their products through Newegg, but wont honor a warranty once it breaks. What great marketing.
Pros: Great design and applicaiton. Ease of use and comfort.
Cons: Sound level decreased after only a month. I sent the unit in and it was returned in the same condition. The volume is not loud enough to use in a vehicle (which by the way is the main reason I need this unit) Returned with no explaination or follow up email or call to explain. This would be a great unit if it still worked like the day I bought it.
"Drops calls, range of a few feet, review are bad."
7 January 2014
Pros: Great concept hanging around your neck. Don't even know that you are wearing it
Cons: It just does not work! The Bluetooth range is a few feet at the most. Called LG and they blamed my IPhone 5 . Tried using it on other IPhones and the same thing. Very disappointed, but blame myself as most of the reviews were bad.
Summary: Original LG Tone hbs700 I had was great but I recently purchased one and it was a fake.... be careful the original was great lasted over a year but I broke it by sitting on it... the new one was a fake and really bad sound.. original was great sound for music or voice.
Cons: with a Motorola Droid Razr Maxx - extremely poor audio, volume level too low to use when working out or just about anything. LG tech support did not have a clue. I paid Newegg a 15% restock and I had to pay return shipping for a defective product.
Summary: I am starting to think I got some fake version of the headset, because I just can't get over the awful sound quality. I don't consider myself an audiophile, but these are just horrible. Cutting in and out, noise, audio artefacts, distortion, almost no bass and the compression makes the music sound worse than on an analogue radio. Shockingly terrible. After less than an hour I was at the post-office shipping it back. But it's not all about the sound.