Summary: This is a fantastic headset, call quality is great, setup using a VOIP phone and PC is a bit challenging. You have to know how to change input sound devices on your PC to get it to work between external speakers as well. I purchased additional units for my employees, so I guess you'd say I like it.
Summary: Impossible to get a hold of anyone at customer service. I'm hunting around online for a charger and headband now so that this isn't a total waste.
Cons: Don't bother, what a waste. This is only the mic/ear piece. does not ship with headband as shown in picture. Claims to support Usb charging. That may be the case, but it requires a non-standard cable or adapter that must be purchased seperatly.
This unit is one of the best products I have added to my radio station!
1 February 2014
Summary: I bought this product to use in a different way than most people would. I wanted to use it in my Amateure radio station. Even though I have very expensive studio style microphones I wanted the Conveinance of having wire less capabilites . So I did a little research and decided on this model. This mic used on radio is a lot different from telephone audio.on the radio I use side band audio. However this mic produces very clear and broadcast quality speech.
Summary: The headsets are comfortable and sound great. Easy to set up and use. Very convenient to charge and place back in cradle. Easily worn all day with no discomfort. Clarity on all calls has been fantastic. Highly recommended.