Summary: In setting this unit up it was strait forward. the functionality I admit due to the phone it was on I wished it used the native Headset button provided without having to use the headset lifter attachment. Overall a good product would defiantly recommend for office use.
Summary: The sound quality is great, especially when compared to the first unit I tried. I have a mulit-line office phone and wanted something where I could leave my deks with the headset on and still be aware of incoming calls.
Pros: Sound Quality Easy to Set up Comfortable
Cons: No Hold Button (must use Mute then walk to phone) No alert beeps for incoming line
Summary: Still works great after more than a year of use. Battery life is great. Bought a Sennheiser at first that was quite a bit more expensive but a pain to setup which is why I returned it and bought this instead. For a "work-straight-out-of-the-box" solution, this is what you need.