Summary: Contacted customer support by email and after a week I contacted them again. STILL NO RESPONSE! DO NOT BUY! Unreliable product with even more unreliable customer service.
Pros: For the week it worked it sounded great!
Cons: After a week or so of moderate use the HALO now cuts out every 5-10 minutes. Its still connected (bluetooth) there just isnt any sound for a about a minute or so, then sound, then a few minutes, then no sound... I suspect it has to do with the weak and flimsy folding aspect of the headphones. Contacted customer support by email and after a week I contacted them again. STILL NO RESPONSE! DO NOT BUY! Unreliable product with even more unreliable customer service.
Summary: Admittedly, I bought the headset right after Christmas 1.5 years ago, so when I contacted them about any help, because it never has worked right, but I had thrown it in a drawer and forgot about it I told them when i bought it and that I didn't have a receipt. I was quickly contacted and told to send them a copy of my receipt. I replied that I had already told them I didn't have the receipt and it was bought 1.5 years ago so I doubted it was under warranty.
Pros: Fit is great, sound is great.
Cons: Battery is trash and customer service is worse.
Cons: I charged the headset for 2hrs like the instructions said! I couln't get it to turn on. So I called Newegg for help and they said make sure the headset was extened outward until I feel a click, I did that. Then I charged for 2 hrs again because the guy said it never charged when in the off position. I did that and still it doesn't work this is my 2nd headset .I give up
Summary: Vill varna för dessa lurar. Dålig kvalité och undermåligt utförande på produkten. Ljudkvalitén är dålig och ljudet försvinner tidvis och ersätts med ett dovt pipande. Fungerar väldigt dålig tillsammans med min iPad. Dock lite bättre med min Iphone 3GS. Volymkontrollen är svårinställd då det lätt blir för högt eller lågt.
Summary: köpte först jabra bt620s. fick dom utbytta ett par ggr för att dom "hängde sig" och inte kunde connecta. tillsist skickade jabra dessa "next generation lurar" som utbytesenhet. dom sitter ganska dåligt på huvudet. har hopplösa "touch" volymknappar. dom verkar dra slut batteriet trots att dom är avstängda. störningskänslig överföring. har knappt orkat använda dom.