Summary: I see some people have problems with the arm breaking, I have been using mine without any issues for 4+ years now. I get anywhere from 2-3 dozen calls a day.
Pros: I have used this headset lifer since 2007 without ANY issues. It was very easy to set up and has been used constantly since then with no problems
Cons: The only con that I can think of is sometimes Static Electricity will cause the lifter to lift up on its own, making me use the headset answer button twice to get the bar to lower back to normal. It could be that people have forced the bar down and broken it due to static electricity causing the ...
Pros: Bought this with a Jabra JX10 desktop hub. The two worked flawlessly together as you would expect. Seems pretty durable. Needs no batteries, as it leeches power from the hub (which hooks to AC power). Sensitivity controls work well.