Summary: I realized that New egg has shipped faulty used Jabra BT 8040 pieces to lots of customers as I read through the reviews. But they refunded my money promptly as soon as I called the customer service about the fault.
Pros: Reviews are great in electronics forums Prompt shipping Prompt refund of my money upon my call about the faulty unit
Cons: New egg shipped me faulty used unit, while I ordered for new unit. headset had scratches all over it. headset had almot 0-5% volume at maximum sound. Jabra's firmware upgrade works only from a WIN XP machine and will not work from vista machines yet.
Pros: This is a great device except for the one I recieved.
Cons: I bought this for my mother as a gift to use for her phone and iPod. The page said it was a bulk item, so i figured it was new it wasn't it was refurbished. After a couple days of use her phone kept restarting so I figured it was just her phone. So I paired it to my blackberry and now it restarts...
Summary: I believe this product will be good for me, if I ever receive it. Have made several attempts to contact the seller, and the only communication received from seller was to tell me it was sent, but no tracking number etc.
Second time, I received the "refurb.w" instead of OEM
William L., Newegg
1 April 2009
Pros: good price
Cons: This is the 2nd unit newegg.com sent to sustitute the first mistaken shipment. After another 4 days waiting, I received another "refurb.w" with defective out of bag. Bad luck. I am giving up those headache and request the return for refund. In process now......... :(
Cons: I ordered OEM unit, and received a refurbished instead, chat to customer service and promise to sent me another one. regular shipping take one day but this order offer "free shipping" took up to 4 days to arrive my house. out of my expectation, very disappointed. Makes newegg.com look bad.
Summary: I've been using Newegg for three years, and loved 'em, they were always my first stop for tech stuff. After the misrepresentations in this item's description, they've been reduced to "just another store" that I can no longer have faith in.
Pros: does not cause cancer, does not sleep with wife
Cons: is USED/REFURBISHED, doesn't connect, doesn't work, wastes an hour of your time troubleshooting, does not include all accessories