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Creative Fatal1ty Professional Series MkII (HS-980)
6.9 out of 10

Creative Fatal1ty Professional Series MkII (HS-980)

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Reviews and Problems with Creative Fatal1ty Professional Series MkII (HS-980)

Showing 1-10 of 16
Overall 2
2.0

Extremely Fragile

Susan I., Newegg
1 April 2013
  • Summary: I'll probably have to invest in a new headset even though I didn't even get a moderate years use out of this one
  • Pros: Never had a problem with sound quality or the microphone
  • Cons: I had the headset itself for maybe around 8 months and in the first month it broke in one spot, I thought oh no big deal I'll superglue it and put some duct tape on it and it'll be fine, but after a few months I now have 3 separate spots that are broken, one of which can't be corrected with super...
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Overall 2
2.0

Good when it works

Joonshick H., Newegg
2 August 2012
  • Pros: Great sound when it works Pretty comfortable even wearing for hours
  • Cons: The headset is flimsy. The first one stopped working after about 3 months. The second one snapped after about 6 months of use (2-6 hours a day, and I don't take it bungie jumping with me, a.k.a I sit in front of my computer watching netflix). The RMA process was pretty good. Simple and quick. But...
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Overall 2
2.0

Worked well initially, but now only sound from one side

Jon W., Newegg
29 June 2012
  • Pros: Crisp, clean sound initially. According to others, mic worked well too.
  • Cons: Approximately 3-4 weeks after purchase sound stopped working in right headphone. I stopped using the headphones for this reason, but have only just now had the opportunity to review the product.
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Overall 2
2.0

Poor made

robert r., Newegg
26 March 2012
  • Pros: Cheap made headset fell apart on my head and creative will not fix them bad company
  • Cons: Creative is no good
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Overall 2
2.0

Bad Head Phones Bad Service

EVELIA A., Newegg
5 February 2012
  • Summary: If new egg can help me resolve this issue Ill keep my faith in it.
  • Pros: Great while It worked....
  • Cons: Wire pulled right out of the plastic splitter, The extended warranty plan dosent cover cheap construction . It really made me reevaluate new egg as a whole. What kind of website dosent give the correct warranties to the products there selling. Iv spent Thousands of dollars on new egg now I don't ...
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Overall 2
2.0

A Scam and Lies

EVELIA A., Newegg
5 February 2012
  • Summary: If your gonna offer warranty to cover a product make sure its the right one. Now I'm worried Ive Bought thousands of dollars worth of merchandise from New egg and the warranties that goes along with them wont mean anything if they break down.
  • Pros: At the time I was so happy to buy these headphones they were comfortable I was happy.
  • Cons: Then I realized a what a bad warranty system new egg has . I heard about the negative reviews this product had about the product being made cheaply when it Connects to the PC.Stupidly I thought ow well Ill just buy an extended warranty in case mine breaks that way I can get my money back or get i...
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Overall 2
2.0

Great Sound Weak Construction

Raymond L., Newegg
31 January 2012
  • Summary: Creative's support is worthless, Phone number listed on newegg dosent exist apparently, website dosent even list particular headsets they have
  • Pros: None
  • Cons: Unit wont last long, its contruction is of weak plastics and thin wiring means it will eventually stop working, Unit is only 6 months old Headphones dont work no sound comes through yet Microphone works, Overall when it did work it was a fantastic headset but reliability and cheap construction me...
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Overall 2
2.0

Major Disappointment

Jared W., Newegg
25 December 2011
  • Summary: I rarely give reviews if ever, only on extremely amazing products or very poor ones :).
  • Pros: -No Cosmetic Flaws, it looks nice. -The audio is average, could have got the same quality out of my $7.00 Sony headphones that didn't put a $50 hole in my wallet.
  • Cons: People described me speaking in game and in Ventrillo (Voice Software) as being at a loud beach surrounded by 100 crying babies in a gunfight. Yes ladies and gentleman I searched the ends of the Earth for drivers but this amazing product (sarcasm intended) is not the USB model and therefore has N...
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Overall 2
2.0

User Review

Anonymous, Newegg
24 December 2011
  • Summary: These are great headphones, however, it breaks easily due to a design flaw. The plastic part below the swivel that connects to the right and left headphone, just below the "R" and "L" letters, breaks because it is a thin piece of plastic.
  • Pros: good sound microphone comfortable
  • Cons: breaks easily
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Overall 2
2.0

Low Quality

Brendan B., Newegg
10 December 2011
  • Pros: Comfortable
  • Cons: Shoddy workmanship.. same result as review: Eaglehawk 8/11/2010 11:39:01 AM My audio cord fell out, and it doesn't seem like calling will get me anywhere, looking at Eaglehawk's review, and as my order was in March. :(
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