Reviews and Problems with Creative Fatal1ty Professional Series MkII (HS-980)
Showing 1-10 of 16
Susan I., Newegg
1 April 2013
Summary: I'll probably have to invest in a new headset even though I didn't even get a moderate years use out of this one
Pros: Never had a problem with sound quality or the microphone
Cons: I had the headset itself for maybe around 8 months and in the first month it broke in one spot, I thought oh no big deal I'll superglue it and put some duct tape on it and it'll be fine, but after a few months I now have 3 separate spots that are broken, one of which can't be corrected with super...
Pros: Great sound when it works Pretty comfortable even wearing for hours
Cons: The headset is flimsy. The first one stopped working after about 3 months. The second one snapped after about 6 months of use (2-6 hours a day, and I don't take it bungie jumping with me, a.k.a I sit in front of my computer watching netflix). The RMA process was pretty good. Simple and quick. But...
Summary: If new egg can help me resolve this issue Ill keep my faith in it.
Pros: Great while It worked....
Cons: Wire pulled right out of the plastic splitter, The extended warranty plan dosent cover cheap construction . It really made me reevaluate new egg as a whole. What kind of website dosent give the correct warranties to the products there selling. Iv spent Thousands of dollars on new egg now I don't ...
Summary: If your gonna offer warranty to cover a product make sure its the right one. Now I'm worried Ive Bought thousands of dollars worth of merchandise from New egg and the warranties that goes along with them wont mean anything if they break down.
Pros: At the time I was so happy to buy these headphones they were comfortable I was happy.
Cons: Then I realized a what a bad warranty system new egg has . I heard about the negative reviews this product had about the product being made cheaply when it Connects to the PC.Stupidly I thought ow well Ill just buy an extended warranty in case mine breaks that way I can get my money back or get i...
Summary: Creative's support is worthless, Phone number listed on newegg dosent exist apparently, website dosent even list particular headsets they have
Cons: Unit wont last long, its contruction is of weak plastics and thin wiring means it will eventually stop working, Unit is only 6 months old Headphones dont work no sound comes through yet Microphone works, Overall when it did work it was a fantastic headset but reliability and cheap construction me...
Summary: I rarely give reviews if ever, only on extremely amazing products or very poor ones :).
Pros: -No Cosmetic Flaws, it looks nice. -The audio is average, could have got the same quality out of my $7.00 Sony headphones that didn't put a $50 hole in my wallet.
Cons: People described me speaking in game and in Ventrillo (Voice Software) as being at a loud beach surrounded by 100 crying babies in a gunfight. Yes ladies and gentleman I searched the ends of the Earth for drivers but this amazing product (sarcasm intended) is not the USB model and therefore has N...
Summary: These are great headphones, however, it breaks easily due to a design flaw. The plastic part below the swivel that connects to the right and left headphone, just below the "R" and "L" letters, breaks because it is a thin piece of plastic.
Cons: Shoddy workmanship.. same result as review: Eaglehawk 8/11/2010 11:39:01 AM My audio cord fell out, and it doesn't seem like calling will get me anywhere, looking at Eaglehawk's review, and as my order was in March. :(