Summary: Although this headset uses above average technology (e.g. The ability to transcribe text messages, Command prompt, etc), the ear hook & ear gar gel performance is very poor. It is very difficult to get a snug fit with the ear hook.
Summary: What good is it if the piece holding it to your head breaks off? Well, I still use it if I'm holding still, but that's not why I buy something "Rugged". The earbud alone can hold it upright, but no where near the same comfort level. Would not recommend.
Pros: Voice is good, no complaints from people on the other end when asked. Gets fairly loud, usually leave it two ticks from max volume if outside. Comfortable.
Cons: The plastic piece that wraps around your ear and the silicon hold that it slides into needs a redesign. While most of the earbud is very durable, and the part that goes inside your ear has multiple forms to fit, the stick broke the silicon holder within a day of using it. Everything is rugged except the piece that holds it onto your ear, that piece is just embarrassing. Because of the awkward connection it has, you're fiddling with it to get it to the right length and...