"Almost impossible to reset - Zero Support from Mfg"
16 February 2011
Pros: Voice quality is decent. Noise and wind control is pretty good too.
Cons: Almost impossible to reset. And there is zero customer service from manufacturer. Constant messages from the unit that "the pair list is full" .. resetting per instructions does not work. Also ear piece fittings are not snug.
Summary: I may have gotten a lemon, I do not recall seeing many bad reviews of this headset. Mine is not functional at all. I can hear others clearly but nobody can understand me, they just get frustrated and hang up. I followed the manuf suggested "reset" and re-paired to no avail. BTW I'm using a brand new BB Bold 9650. Looks like I must now take my problem to BlueAnt tech support. I may also try updating the firmware from 1.4 to 1.5.