Summary: First let me start by saying this is by far the best sounding headset I have ever put over my ears. I currently own top of the line headsets from competitors but this one is amazing. It's very simple and even has customizable speaker tags for the folks who game competitively and want to represent their team. When I opened the box the "Astro" emblem on the top of the headset was not attached. The other issue is that there is a crack on the underside of the mixamp.
Summary: This is my second purchase of a Astro headset. The first one I bought was refurbished which came with the cable that was compatible with my xbox 360, sadly the headset did not work properly. The new headset I received did not come with the optical cord that connects to my xbox. It clearly says that it is compatible with my system but is missing cords. Astro customer service was not helpful at all. The lady I spoke with was not helpful and said in her words.
Summary: These headphones do not sound the greatest. I am used to listening to music through Sony MDR-V600s. Music quality is pretty terrible. The bass is way too loud. It gives me a headache after a few minutes. If you have a way to dial down the bass, then they sound mediocre for music. I really bought these for gaming, and they are great for that. I can easily move them between my Xbox 360 and my PC, which is the whole reason I settled on this set.
Summary: Pick's up game audio, however, Chat Audio does not work on PS4!! I can hear people but they cannot hear me. I have gone through every posted "fix" on the astro forum and still nothing. ASTRO, please help fix!!!! UPDATE!! Completely unplug the Astro system then uninstall Firmware 1.5 and re install, then proceed to plug headset and it should work. You might have to wiggle the wires around and sound will disappear every now and then. Good headset but such a pain.
Summary: My son wanted this for Christmas and when he began to use it the sound would cut off when in dolby mode. Don't know if there was an issue or not but we could never figure it out. On the other hand it did work great on the other setting it had. Eventually I decided to buy the A50 wireless for the both of us and that works flawlessly with even better quality in my opinion.