Summary: I bought my T5 in October 2004 as a birthday present to me. I had a IIIxe which worked great (before that a PalmPilot Pro). I didn't NEED the T5 but I sure wanted it and I loved it. It was my portable mini-laptop.
Summary: I purchased a T5 from Palm One, Palm's internet site. I've had 3 or 4 different Palm Pilots over the years, starting with a Palm Pro and ending with this T5. Short of the story is Palm refused to honor the warranty when it went bad.