Summary: It took me a few weeks to find the adapter from the 9 serial plug to the USB port on my portable computer. Now, the docking station is already out of commission. The HotSync tell me that "the connection between my handheld device and the desktop could not be established".
Summary: Since Palm doesn't carry this cradle anymore, Amazon having multiple available was a pleasant surprise. Shipping was faster than I expected, even to Alaska, and the cradle itself helps me keep my Palm and computer current with each other. Thanks Amazon!
Summary: If only other devices and software worked this well. This cradle has proven quick and effective in transferring and syncing the m100 to computer files. It was a great deal probably because it has been "made obsolete" by other Palm products.
Summary: My Palm m100 came with the hot sync cable, which does what it is supposed to do must of the time (it usually takes 3-4 tries to get it to sync with my Palm and PC). This cradle is much easier to use and I wish I didn't have to but it separately.