Reviews and Problems with Wacom Bamboo Splash CTL471
Showing 1-10 of 13
Beware: product didn't work and the factory depot does not manage the warranty
Jack Dempsey, Amazon
6 August 2013
Summary: I was hesitant to purchase a refurbished item, but thought "they must have fixed it correctly, right?" Wrong, and because I've been busy and just finally opened the package after 30 days, I get no help from the factory depot, just a "contact the original maker who manages the warranty". So just beware of what you have to deal with if things go poorly. TFD should really be clear about who guarantees this product.
The software is not up to date and the actual tablet doesn't have much to offer
14 September 2012
Summary: I bought this graphics tablet to start practicing on adobe photoshop. Little did I know, it would lead to a week's worth of wasted time and agony trying to install the driver. This bamboo splash tablet was not recognized by my Windows 7 machine. And when it did recognize it, it would work for a few minutes and stop. I installed it on an old Windows xp machine and worked perfectly. But that doesn't help me, since my adobe cs6 is on my windows 7 machine.
Summary: I purchased this tablet with the hope of annotating Power point slides to convert lectures into videos for my students. I am a teacher "flipping" his classroom. What I got was a device more appropriately suited for an artist, if this product is intended for anyone. Instead of allowing me to make simple annotations or sketches it constantly switched between being a mouse pointer, a pen, a pointer... a pen...
Summary: It's now been five months since I wrote the original review. During that period I've suffered with Wacom's drivers more than I could possibly have imagined. The software appears to corrupt itself over time and I must completely remove (including manual removal of all filesystem and Windows registry references) the software
Summary: Purchased this product refurbished from "TheFactoryDepot" and was happy to receive on time. Product worked great for about ten minutes and then the usb connector stopped working. Wasn't too surprised to see a noticeable wiggle in it as I have had this problem with a mini usb port on cellphones before. Plus item was refurbished so it's understandable when a defect may have been missed in the process.
Summary: I've been doing a lot of work that requires signatures on documents. Hoping to make things easier, I purchased one of these in the hopes that I could modify live documents and submit them as signed. I have no idea if the docs were saved, modded, or what. Failing that, I considered saving the best signature that I could manage after getting the interface open, clicking off free or upgrade now offers, and finally, keeping the stylus on the page long enough to find out...
Summary: Installed easily as a replacement for my Wacom Grapphire tablet. Worked fine until I opened Photoshop CS5 - then pen didn't work on right third or bottom third of the tablet. Checked my settings and everything was set for full monitor. When I wasn't using a program pen worked fine - the moment I'm in a program the pen stops working on a third of the screen making it useless. Do not buy this tablet. Am now saving for an Intuos 5 - Wacom probably does that on purpose.
Summary: I bought this tablet expecting quality, I got quality for about 4 months until the tablet decided it didn't want to work anymore. Amazon says they never sold it to me so I can't send it back. Wacom won't respond to my customer service inquires. I'm very disappointed, and now I have to buy a new tablet. THANKS AMAZON, THANKS WACOM!