Reviews and Problems with Livescribe Echo 2GB-8GB Smartpen
Showing 1-10 of 23
Great product when it works, but it has a known screen problem and company does not uphold their warranty.
Suzee Q, Amazon
7 June 2014
Summary: I wouldn't buy it again. We have two of these pens in my household. My daughter's pen works fine and is very useful to her. On my pen, the OLED display dimmed and stop working and the warranty has not expired yet, but the company is giving me the runaround. With a dead display, you can't tell if the pen is even on or not, let alone the date, time and many other details.
Summary: I purchased my ECHO about a month ago and it has been a headache ever since. First off, the refill cartridges last all of four pages of notes and then you have to switch it out. I downloaded the livescribe desktop on my mac and it kept crashing. I would open it, try to scroll down, and it would crash. I would open livescribe and it would just crash from sitting idle. The pen is also really bulky and slippery once you start writing for a while.
Summary: Huge regret. It might be nice if Livescribe bothered to continue to support this model, but almost right after I bought it, they decided to move to Bluetooth pens or some other thing. Consequently they haven't bothered to updated the Livescribe desktop software to be compatible with Windows 8, making this a useless piece of junk.
Summary: So I bought this to make videos for my blog, and for an informational product I'm creating. Too bad you can ONLY host the videos created by this thing on the LiveScribe community website - not on YouTube, and you can't download the videos for any other use. The point of making videos is to enhance the content of your website, not LiveScribe's. Too bad they don't tell you this until you buy it.
Summary: just got my echo smartpen..and from my first impression..OMG!!! I am rarely blown away but on this item I am. I am a first semester go back 2 school after working for 25 yrs. (rate economy 1 star..rate pen 4 star), I need something to take notes and to record lectures for study use. To find a product that does both and it works out of the box is good 2 say the least. Its a great product but won't lie..it has a few shortcoming.
I have been a user since Day 1, but can no longer recommend this product
Elizabeth T. McNamara, Amazon
5 December 2012
Summary: I was an original user of LIvescribe pens with the purchase of a 1 Gig Pulse Pen back in 2008. I now have an 8 gig Echo pen. Although the pens continue to work great, I have found that backing up and restoring pen data has gotten nearly impossible. I recently upgraded my office computer from an old box running MS Vista to a new machine running MS XP.
Summary: Having used the Pulse I was looking forward to the Echo, but the display on the pen was indecipherable--just dots and squiggles. As noted by other reviewers, the on line support options are difficult to untangle. Contacted the company by email and received a response approx 18 hours later with one suggestion. I emailed support that the suggestion didn't work and approx 18hours later received a response with another, single suggestion.
Summary: At first, I loved this pen and would have given it a 5 star review as many others have. However, as sleek and stylish as this pen may be, it appears to lack basic functionality one would expect. I purchased the 8 GB Pro Pack. My only use of the pen is to transfer audio from lecture onto my computer for studying purposes. Therefore, I cannot review any of the pen's other features.
Summary: I bought this pen several months ago after reading a number of glowing reviews. I then fell so head over heels for the promise of this product, that I suggested it to almost everyone I know. What I didn't realize that was this pen doesn't really work. Specifically, the product will not transfer audio recordings with the text on to the computer, rendering the product pretty much useless, unless you are buying this product so that you have a copy of your handwriting...
Livescribe Echo Is Buggy and Does Not Work as Promised
7 February 2012
Summary: I bought a Livescribe Echo 8 GB on special and was very excited about using this technology to post solutions to problems for my chemistry class. First, it would not synch. We finally traced this to the fact that the USB cannot be plugged into a hub, which is something they don't tell you. The next problem is that the pencast pdfs created from the pen are very quirky.