Summary: The mounting unit, show in the manual, was incorrect and misleading. I worked two hours trying to connect the power cord plugged into the GPS unit. The electric connection between the GPS and power cord does not fit securely and I'm not sure if it will work properly. This was poorly manufactured and I am not pleased!
Summary: Bought this unit that was new, but discontinued by Tom Tom. It arrived on time and worked properly for a couple of days although I really hadn't had time to figure it out when it decided to display some foreign language instead of English. I spent 3-4 hours on the phone with the folks at Tom Tom and they even took control of my computer trying to fix it! They finally gave up as well and are sending me a replacement.
Summary: Cumbersome, slow, out dated technology Bought it for wife because she moved to a new job in Phoenix, this unit was slow to load, poor instructions, everything that could be interfering with it's operation did so. Out dated technology, bloated downloads to your computer.
Summary: I'm a foreigner, and need a GPS to drive. When I got it, its has no reaction on the screen when powered. I try to contact with TomTom company, they agreed to changing a new one for me because of the product problem. But at last I paid for the shipping fee of mail the bad one, and TomTom company spent two weeks to mail a new one which is different from what I ordered. TomTom isn't a good company who put consumer interests above everything else.
Summary: Yesterday I received my Tomtom gps. While collecting the delivery box, I heard some items were out. I thought those might be spare items given along with the device. Later I realized that those were the car charger's connector along with fuse has come out and the mount was cracked. Due to this the mount doesn't stick to the device, comes out frequently.
Cons: I tried updating it two times with two different GPS and both the XXL550 TM's failed. Its very unfair and unprofessional from TOM TOM tha the TOMTOM home software does not work in conjunction with the device.
"Works out of box good. DON'T USE SOFTWARE to update map"
16 January 2011
Pros: Big, bright screen. Some good voices available (for a fee)., Very easy to operate, Accurate.
Cons: Biggest problem is TomTom Home software. It causes catastrophic error that makes device un-useable. I returned first one, got replacement after 2 weeks, now same problem again. Support people are nice, try to help. But, a long wait to get through.