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Tomtom-xxl-550tm.15397728
7.0 out of 10

TomTom XXL 550TM

5.0“ Touch Screen - Expand your horizons with a 5.0” extra-wid Read more

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Reviews and Problems with TomTom XXL 550TM

Showing 1-10 of 10
Overall 1
1.0

Quik Fix sucks 30 min plus to locate

dlunman, CNET
13 November 2012
  • Summary: My wife won't upgrade her IStuff because she doesn't want the new map, supplied by Tom Tom.
  • Pros: once it finds its self it works okay
  • Cons: There are too many issues to list. It's no wonder the executive in charge of maps for Apple was fired for selecting TomTom., I have never been so disappointed as I am with this product.
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Overall 1
1.0

"Quik Fix sucks 30 min plus to locate"

dlunman, CNET
13 November 2012
  • Pros: once it finds its self it works okay
  • Cons: There are too many issues to list. It's no wonder the executive in charge of maps for Apple was fired for selecting TomTom. I have never been so disappointed as I am with this product.
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Overall 1
1.0

Poor Customer service, actually lied about the warranty

elvis1022, CNET
1 August 2012
  • Summary: Customer support at TomTom is not good, ready to wash their hands of you as soon as possible. I took their executive support advice and bought a new traffic cable, it made now difference, as the traffic never worked I assume the product is defective, what eally makes me angry is they mad no effort to troubleshoot, what makes me madder is and this is straight from their site "Thier limited warranty covers defective product for two years, I bought mine december 2010 and it...
  • Pros: Lane Avoidance
  • Cons: Poor Customer service, I bought two TOMTOM550TMs One for me, one for the daughter, just saw hers in operation and I realized my Lifetime traffic doesn't work, contacted TOMTOM, told me mine was out of warranty, buy a new cable. Didn't fix, bad GPS
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Overall 1
1.0

"Poor Customer service, actually lied about the warranty"

elvis1022, CNET
1 August 2012
  • Pros: Lane Avoidance
  • Cons: Poor Customer service, I bought two TOMTOM550TMs One for me, one for the daughter, just saw hers in operation and I realized my Lifetime traffic doesn't work, contacted TOMTOM, told me mine was out of warranty, buy a new cable. Didn't fix, bad GPS
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Overall 2
2.0

Died after 18 months

Kim H., Amazon
20 June 2012
  • Summary: This GPS worked great for a time, but I can't give it a good rating since it is useless after 18 months. Is that the life span of these things? We tried changing the battery, but it will not work unless it is plugged into a computer. Going to try another brand, but these GPS manufacturer's need to get on the ball - we used our son's Android phone on a trip after this one collapsed.
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Overall 1
1.0

"Product as shoddy as customer service"

Chuuie, CNET
6 September 2011
  • Pros: Big screen
  • Cons: Breaks in less than a month Short battery life Clumsy interface
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Overall 1
1.0

"POI list is very inaccurate"

FlyingHollander, CNET
5 February 2011
  • Pros: - Big Screen - Lane-assist for Interstates - Text-to-Speech - Battery Life (3 hours) - Mounting System - Countdown until departure time - Displays several different metrics concurrently - Countless map colors - US-based phone support
  • Cons: - POI has major problems - Help (nearest Police, Hospital, etc.) is so inaccurate it's dangerous if you relied on it in a real emergency - Map update take 2-3 hours. - Unable to pan the map in nav mode - Via-points not displayed in turn-by-turn list
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Overall 1
1.0

"Good product but doing a update will brick your Tomtom!"

sadsack77, CNET
9 January 2011
  • Pros: 5.0 screen. That's about it is what attracted me in the first place.
  • Cons: TERRIBLE software update design flaw.. bricks your unit after a map update.
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Overall 2
2.0

"Thought I'd be great,but it was TERRIBLE"

cbanksurcela, CNET
7 January 2011
  • Pros: big screen
  • Cons: maps wouldnt update and erased the entire (former)map
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Overall 2
2.0

OK GPS, Horrible Service

Sam Fortuno, Amazon
28 December 2010
  • Summary: (Cliff's notes: map update is a lie; traffic receiver works fine; otherwise an OK GPS, like like a million others.) I have just hung up after being on hold with the TomTom support for 54 minutes and 11 seconds. No, I did not get an answer to my questions or anyone to talk to. The question I wanted to ask was why a GPS that is supposed to come with lifetime map updates and for which maps are supposed to be updated every quarter says that my map is "20 weeks old," but...
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