Summary: I got the device for a good price but it hasn't been very durable. I've had it almost a year. First the power cord went out. I called and they were very helpful. The mailed me one right away. When it arrived however, it was the suction cup mounting bracket. So, I called back. They apologized and shipped another one. It arrived but it didn't have the traffic "thingy" (technical term) on it so I called back.
Summary: Have had the TomTom XXL 540T since Thanksgiving. Basically, now realize I wasted $100 on a GPS which may or may not work. The first trial run from mid Long Island into Manhattan was total negative. During the entire one hour ride the GPS was looking for satellites and did not navigate one inch. The following day spent an hour on the internet to ascertain what the problem may be.
Summary: I had traffic updates for about 2 weeks - had the traffic scroll line on right side of the GPS - now all gone...went to the computer and it seems I need a special traffic reciever. Was that suppose to be in the box? And my TomTom does not announce street names. Gave it three stars because the basics work fine...
Summary: I purchased this GPS in June. In general, I would say that it works as expected. I can program a point to navigate to and it gets me there. Cons: 1. I would not bother with the traffic option. The traffic receiver does come in the box. It works but it hasn't really helped me yet. 50% of the time, traffic updates are not available, even on major highways in Michigan. When it does work, it isn't accurate.
Summary: They do not tell you that you need to purchase the optional RDS-TMC Traffic Receiver to be able to use the traffic update function. Otherwise Tom-Tom's are great GPS. I had a Magellan and it was so hard to update. You had to download a file and then use a DOS program to update it. With Tom-Tom, you just plug in the USB plug, start the HOME program and it updates all the maps.