Summary: When it's working properly, this is a lovely GPS to have. But this is my second Tom Tom with lifetime traffic, and the second one to have lifetime traffic disappear. Really disappointing, since I got this unit particularly because of the traffic feature. I've just called Tom Tom, had a challenging conversation with someone in India, and am waiting to see if they consider this a warranty issue. Whether or not they do, I will likely never buy a Tom Tom again.
Great GPS for the $$$---customer service not so great.
Country Boy 48, Amazon
25 December 2013
Summary: Good GPS. Simply to use, nice display, and for a computer generated voice I don't mind the "directions". Not impressed with the customer service,,, all they want to do is to refer you to most frequent asked questions. When you can in the "customer service" person wants to sell u an upgrade. I would give 5 stars except for the support service.
Summary: This is the 2nd one we've had. The first worked fine for many years until the touch screen shifted too far to be able to select anything on the bottom of the screen (like "Done"). We bought a fancier model, a GO 2535TM, that worked intermittently and then totally crashed when we were on a trip. Needless to say, we sent it back and got the older, but more reliable model.
there might be other better gps available but tomtoms are good enough for me. have 6 of them for 4 family members
Mike River, Amazon
17 November 2013
Summary: Pros: i bought 6 tomtom gps (6 family members) because they are the best based on my opinion. i am in charged of activation and updating maps all of the gps. The first one was quite confusing to activate and to update maps but completed the process by talking to a wonderful tech lady. because it took me time to do the first one. therefore, it made sense to continue to purchase the same product until they fail me which they have not yet.
Summary: I got this for my wife and she loves it. Especially the real time traffic updates. She uses it more for the traffic updates than she does for navigation. I would rate the useability of the Tom Tom nav system higher than the built in Nav system in my car. A satisfying purchase overall.
Outstand quality and out of site features with an unbeatable price!!
9 January 2013
Summary: Having been a user of several differing manufacturers of GPS products in the past, three things had become paramount in my requirements for a new GPS purchase. #3 Being the need for a screen large enough to see comfortably to avoid having to concentrate on the map details when operating the vehicle. #2 Being able to hear the voice guided instructions (very good indeed)without having to hit the volume adjustment to replay the instruction.