Summary: I bought this as a gift for my father in law, not a good choice specially to whom was addressed.. :) The system is slow and the voices are confusing, even the maps are weird and navigation through menus are not very intuitive (I still cannot figure how to cancel a route...) Buy a Garmin, much better choice....
Summary: While Tom Tom still makes the best user interfaces in my opinion, this devices is equipped with cheap components that make address entry near impossible. The touch screen is laggy and inconsistent and I constantly find myself re-typing. The mounting system used is sheer useless as well. The cup works only half the time and over time wears out to the point where it's unusable and wobbly.
Pros: ease of use and adding poi's and favorites are easy.
Cons: poor USB port design, being recessed. resets itself every so often. glitches with updates. poor mount design. touch screen not very accurate or responsive. I had to exchange this 5 times in under 6 months.
Summary: I was so happy when I got my first TomTom GPS 2 years ago in 2009 for Christmas as a gift to myself. Then it turned out "TomTom" wasn't so nice. I started venturing out and needed "Tom" to guide me around. It was wonderful at first, like a great boyfriend, but "Tom" soon became iffy and problematic. "Tom" started out being the perfect size and fit for me, even fit well against the car window.
Summary: I had an old tomtom which I liked very much so I decided to go with tomtom again - Mistake. I looked forward to the lifetime maps and traffic updates. The device would not update using the tomtom software and activation code provided. In fact the solid state memory filled up and the unit became a brick.
Summary: The Tom Tom XL interface is not as good as Garmin. It takes too many steps to select a destination and the requirement to confirm the route is annoying (a wasted step). For example, just to go to the Home location takes at least four steps; for Garmin, it's two. The maps on the Tom Tom are also very out of date and the speeds set on the roads are worthless (45 MPH on an interstate?).
Summary: I picked up this refurbished TomTom based on the positive reviews from others. Maybe I got a bunk unit, I don't know, but this thing is garbage. First complaint: the provided unit mount won't "lock" to the dashboard mount. When I try to move it into the "lock" position, it fights me and slips back to the "unlocked" position. As a result, I either need to buy a new mount or just keep it on the console and listen to the directions, taking quick peeks if it's not clear.
Pros: Very accurate routing, good route delay updates
Cons: Bought a unit 11/23 and almost immediately noticed problems with it suddenly shutting down and restarting unexpectedly. Reurned it to Best Buy 12/14 for another. It does the same thing. When it works it's great but they need to address this issue.