Summary: While Tom Tom still makes the best user interfaces in my opinion, this devices is equipped with cheap components that make address entry near impossible. The touch screen is laggy and inconsistent and I constantly find myself re-typing. The mounting system used is sheer useless as well. The cup works only half the time and over time wears out to the point where it's unusable and wobbly.
Pros: ease of use and adding poi's and favorites are easy.
Cons: poor USB port design, being recessed. resets itself every so often. glitches with updates. poor mount design. touch screen not very accurate or responsive. I had to exchange this 5 times in under 6 months.
Pros: Very accurate routing, good route delay updates
Cons: Bought a unit 11/23 and almost immediately noticed problems with it suddenly shutting down and restarting unexpectedly. Reurned it to Best Buy 12/14 for another. It does the same thing. When it works it's great but they need to address this issue.
"replacement (refurbished) device has same issues"
11 December 2010
Pros: no pros at all
Cons: I just received the replacement device and I am having the same issues.. maps will not install As I stated in a previous review I have 2 Garmins and have NEVER HAD TO CALL Tech support and NEVER had problems installing updates or maps
Summary: When my TomTom first arrived it would not acquire satellites and asked me to plug it into my computer for updates. I installed the updates and my TomTom crashed. It kept saying "NO MAPS FOUND" and wouldnt say anything else. After a week or researching and troubleshooting I FINALLY got my tomtom to work again. TomTom now works just fine, except the battery life is TERRIBLE. Maybe 1 hour at the most.
Summary: I ordered this because of the low price and what I'd heard about Tom Tom's reputation as a major player in the GPS area. It worked seemingly fine for about 10 days, but then, when I turned it on one day, it could not find the satellites to make the GPS work. Next day I tried again with the same result, and the next day and the next.
Summary: I purchased this as a gift for my parents. We looked at the paper manual which is pictures and very little text. I connected it to their MAC computer and the 1st thing that happened after TomTom Home installed is it indicated CRITICAL updates were required to download to proceed. I downloaded the updates and that is when everything went wrong. The original maps were no longer accessible.