Summary: I bought this unit just over a year ago. Up until now I would have given this a 4-5 star rating. It works well, it's fast, has a good sized screen, etc. But, I recently pulled it out of the car to check for updates and now it won't work at all. I got a disk I/O error while trying to update it.
Summary: TomTom has a great name and reputation.......but....... Pro: Out of the box it works. Installing on windshield or dashboard is quick. Routes very quickly. Start up can be a few seconds (happens 1-2 times out of 50). Larger 4.3 screen.
Summary: TOMTOM offers complicated, and not user friendly customer service. Purchased the TOMTOM XL 340-S as a gift. All was well until connected to TOMTOM Home to update maps. The device received an error message and the TOMTOM system was wiped clean & stated No Maps available.
Summary: I should have read other reviews here before buying. I got a great deal over Black Friday, but the device is useless. After downloading maps, the unit started locking up and rebooting. Windows indicated errors on the disk, and now the unit does not even boot up.
Summary: We purchased this product because it guaranteed updated maps for a number of years. When we got the TomTom unit, we checked for an updated map. The website said that there was one available and we started to download the map. After a few mins.
Summary: I just spent nearly 2 hours on the phone with tom tom customer support only to find out that by updating the included map on the unit that I had wiped it out. The only remedy is to return it. This should have been posted on their website but it wasn't.
Summary: I cant comment on the actual unit, since I haven't used it yet. But I did buy it 6 weeks ago (I bought it six weeks ago, and still have not been able to use it. That should explain the 1 star rating), and have had nothing but problems with the maps.
Tomtom is selling a product with a known defect, and does not note this on their website.
11 June 2009
Summary: If one follows the instructions and updates the software and Map on a new Tomtom unit before backing up the brand new device, one will be left with a non-functioning unit that must be returned to the manufacturer.
Summary: I researched the TomTom XL 340 S and the Garmin 255 W beyond reason resulting in my calculated conclusion the TomTom XL 340 S was the better device between the two. While I maintain my original premise - the TomTom is far from perfect.