Summary: The product is good. BUT registering for life time free updates is less likely to happen. Doing it on-line is not possible and you have to call help desk in Holland. All promises for a call back to help register gets no call, and e-mails get avoiding responses. the blog sites show it's not uncommon.
Summary: At the moment I hate this Sat Nav! It will not allow me to change my password and an attempt takes me to an error 503 so here I am stuck and , by the way going on holiday in 1 1/2 weeks. So no way to download maps Can't get in any how due to no way to change password.
The poor reviews are completely warranted concerning the software
22 August 2015
Summary: This product really requires two reviews, one for the actual working device (which is fine) and one for the software installation and initial set up/connection. The poor reviews are completely warranted concerning the software.
Summary: First impressions :- 1) It's unable to find GPS satellites 'in-doors'. Since this could be due to low battery (not that it shows 'low battery' (or any indication of the charge level) nor is it complaining in any way, just stuck on 'finding satellites' for an hour or so before I gave up) I'm now...
Summary: Difficult to attach to any surface other than glass - a problem unless your windscreen is within reach - and the means of securing it is fiddly. The power connection is awkward and it is easy to lose GPS in operation.
Summary: My Tom Tom was a disappointment. After charging it and putting in a couple of addresses I had to leave it for a couple of days and when I tried to restart it I couldn't, it seems dead. It came with no instructions, I read up on various web sites and don't appear to have done anything wrong.
Excerpt: I have had a number of Tomtoms in the past and they have always been excellent. Software update on this one failed time after time. I used three different ids on two laptops and it failed every time. I gave up in the end.