Summary: This item is my fourth Tomtom device and works fine, as did the others. The only problem is that I cannot link it successfully to my computer. Both my P.C. and laptop have tomtom home downloaded but when I try to update the maps it is telling me that my device isn't connected, which it is. One more attempt today and it will be returned if unsuccessful ...
And the worse happened, now it doesn't even charge any more ...
Nerea Martin, Amazon
31 October 2014
Summary: I cant use it any more, I used it not even 5 times and its dead. The battery was keep dying and it will not last for 20 minutes so i had to drive with the charging cable bothering me. And the worse happened, now it doesn't even charge any more so i have it in my draw and i cant even used it any more. It provably cost me more to repair it that buying another sat nav of lower quality. I used it in Spain and Italy and the maps were really good.
Summary: Stops working, Free updates cannot be downloaded, even the site runs too slowly to choose menu items. No support unless every drop down is selected and they don't populate, as site is too slow. Dreadful, use google maps In my experience, and I have not bought all the range, these devices work badly to start with, making simple mapping errors. Like having a 40 minute journey take over 3 hrs because endless minor roads are chosen.
Tragic and very frustrating - TomTom have managed to go backwards!
The Strudwick "book rook", Amazon
6 September 2014
Summary: I used to own a TomTom classic XL until some toe rag nicked it. I went for the TomTom Start 25 for the free life time maps. The SatNav works fine for navigation. The problems unfortunately are many 1. It took me 2 hours trying to get the SatNav to connect via my computer windows 7 machine and the TomTom website - in the end I had to call the tomtom call centre where I was instruction to delete files, add files, restart the computer, change browser, start in private mode...
Summary: I loved my original tom tom but I felt I needed to update. The new one had a minor fault where the speedometer was well out ( not just a few mph, which you'd expect). I should have sent it back straight away but I needed to use it. Now after just a few uses the device will not turn on at all! I'm very disappointed and I'm now outside the 30 day window for easy returns.
Summary: Hard to overstate just how appalling the website interface for setting this up really is. For reference I have almost 30 years IT experience managing custom software in the media industry. I had the device for 90 minutes before returning it. The online registration and updater procedures in the browser are a masterpiece of ambiguity and misdirection which I can't be bothered to describe.
Summary: Volume is ridiculously low, even at maximum volume. It's ok if you're stationary with no noise, otherwise it's a real struggle hearing the instructions unless you're familiar with the road names, and even then it's not easy. No use if you're talking with someone, have music on, the window down, or aircon on. Called TomTom about it & they told me to download new updates as that would fix it.
Summary: Not good. Arrived on time but has not worked properly and as I type this review I am about to return it. The "no maps found" problem is a problem that anyone can find out about by searching that problem in any search engine. The volume and consistency of the blogs about the "no maps found" problem speak for themselves. This should be a high tech, problem solving device working with ease. Sadly I did not find it so.