www.testfreaks.com

Reviews, reviews, reviews...

Tomtom-rider.32730533
5.3 out of 10

TomTom Rider

Just plug in, switch on & RIDE Simple touch screen operation: Dr Read more

Great Deal: $298.00

Reviews and Problems with TomTom Rider

Showing 1-10 of 77
Overall 2
2.0

The GPS worked flawlessly for about 500 miles. It ...

Larry M McIntyre, Amazon
15 August 2014
  • Summary: The GPS worked flawlessly for about 500 miles. It stopped charging through the mount on the first road trip I made with it. I contacted Tom Tom support by phone, and emailed them the information that they requested, in order to send me a new mount. I got numerous emails from them, asking for the same information over and over. I called several times, and always got someone that doesn't understand the English language. I think that they are in India.
  • Read full review
Overall 2
2.0

Buyer Beware on this one!

Bob Embrey, Jr., Amazon
13 August 2014
  • Summary: I've had the TomTom Rider less than one month. At first, it looked good. Mounted and wired to the bike fine. The instructions that come in the box are pretty slim. Not much info, just some pictures. No written warranty, no users guide book. User's guide is a download. Then I find if you use Mac, you're in trouble...Setup for Windows. Out of the box, it did not have the latest software or maps. No written help how to make it work with Mac.
  • Read full review
Overall 2
2.0

Wasn't able to update maps

Brian, Amazon
7 June 2014
  • Summary: I bought this because I wasn't willing to spend the amount to get a garmin zumo. I really wanted this to work well as the touchscreen is advertised to work with gloves, the unit is waterproof, has bluetooth for connecting to headsets and lifetime maps. After purchasing many electronic products I have learned to get it out of the box and apply any updates before using. That is what I did with this gps and the firmware was easy to update but not the maps.
  • Read full review
Overall 2
2.0

Quirky and unreliable

Bruce Myers, Amazon
5 June 2014
  • Summary: I am wondering if I got a bad unit. My device has been very quirky and odd. I plotted several rides in Tyre. I downloaded them and traveled to Front Royal Va with Friends. The first day it looped us around town 3 times, before we stopped for directions. Later it tried to take us down a dirt road which was not on the trip and had no way points. Later I hit the find gas feature and it took us through a small town with no gas stations, including down a private dirt drive.
  • Read full review
Overall 2
2.0

Disapointed

Michael Burggraf "mikehell", Amazon
27 May 2014
  • Summary: The good: It's $329.95 A Garmin Zumo is almost twice the cost. You can go phone to GPS then GPS to headset. You need the more expensive Garmin to do that. really easy to modify the startup splash screen. Easy to install. The Bad: The thing is HUGE and heavy. About 2.5 inches thick. Looks horrible. if a Garmin was rated in ounces, this thing must be rated in fractions of a pound. This doesn't SEEM like a big deal, BUT IT IS.
  • Read full review
Overall 2
2.0

Customer service is horrible.

Joseph C Binkerd, Amazon
24 April 2014
  • Summary: I received this as a Christmas gift. When I attempted to mount it on my bike I found that the dock that connects the ram mount to the GPS was unusable. The problem being the plastic around the female threaded sections disintegrated when I attempted to screw it together. I contacted the company, incident# 131227-000523, and they said a replacement would be sent.
  • Read full review
Overall 2
2.0

No help from TomTom

James Fortner, Amazon
9 March 2014
  • Summary: I work for the US Army in Germany and after receiving the TomTom Rider 2013 I tried to buy Europe maps on line from TomTom web site just to find out that I cannot because I have an APO AE address. And after looking at blogs for TomTom turns out this has been a problem for some time. I wrote the company and have not received an answer in over two weeks. Device is of no use over here. Thanks TomTom for supporting the US Forces over seas.
  • Read full review
Overall 2
2.0

Might love it if it worked to begin with

Paul Schnell, Amazon
25 July 2013
  • Summary: Unit malfunctioned within minutes of first use. Almost like the screen was misaligned or something like that. Pressing a button on the screen gave results like a different button was pressed. For no reason, the unit would start acting on its own like someone was pressing buttons. The frustrating thing is that it would work fine for a few minutes when I first switched it on, then it would go haywire. Went through all the support articles and didn't find a solution.
  • Read full review
Overall 2
2.0

Much Improvement Needed

Richard Zalewski "Internet Buff", Amazon
5 July 2013
  • Summary: Terrible Service from Amazon At first this product was not available. I signed up for an email notification when the product would be available. I still continued to check on its availability and was surprised to see that it was in fact available. Never did get an email from Amazon. I ordered the product on 26 June. I was quite surprised to find that it did not ship until 28 June. This delay was very inconsistent with previous experience with Amazon.
  • Read full review
Overall 2
2.0

One of the worst GPS units I've ever used

Michael Parrish, Amazon
29 June 2013
  • Summary: I needed a replacement for my 5 year old Garmin Zumo 450 which I felt was horribly out of date but did not want to spend $700 on the latest Garmin and was very excited when i saw that Tom Tom was releasing a new Rider at a comparatively reasonable price of $299. Of course $299 became $379 but it was still a big savings over the Garmin so I eagerly ordered this unit. I'm very big on creating routes using the best MC roads and searching for destinations on the fly.
  • Read full review
Next page >>