Summary: I have a couple of Garmin car style gps units but I decided to try this TomTom Rider because it was half the price of a Garmin waterproof unit. I am unimpressed. I use a Scala Rider G4 headset with it and turning the volume up all the way on both I can barely hear the instructions and I tried several of the voice options. The directions are ok but it just says turn right, no street names.
Summary: When I received this unit I thought it was pretty nice. It did have the problem with being hard to turn on and off. It will automatically turn on when the bike power is applied such as when turning on the key. But it will not turn off when the bike is switched off. The on/off switch is a real joke and there is not reason for it to be so hard to push.
Past Warranty - Forget about getting support from TomTom
4 February 2011
Summary: I called TomTom service yesterday February 2nd, 2011 to find out if they could repair my unit. They said they don't do repairs, the unit is considered throw-away once it is out of warranty. I don't know about most folks, but I can't afford to throw away a $600.00 GPS unit! The problem is the access door that covers the memory card and cable connection fell apart. There is a little tab that you can move up and down to open and securely close the door which is on a hinge.
Summary: I used this model to ride about 4500 miles cross country over the course of two weeks. It withstood drops on hard concrete and torrential rains. It still works like a champ. The device uses the classic TomTom interface. If you've used a car TomTom then you'll know how to use this. Personally I've used a car TomTom and hated it. After being spoiled by the intuitive UI of the iPhone's maps application, interacting with TomTom devices is pretty painful.
Summary: It took a bit of cursing and frustration to get the unit to work with my phone. Went to Verison to find a phone that would work (the list from TomTom was useless) and we tried everything in the store, but no luck. I tried again, the next day and for some reason (no one there could figure out why) it started working. The sound from the ear speaker is good enough to hear over very loud pipe and my lack of hearing acuity so the turn by turn is helpfull.
Ok unit poor tech support and some things just don't work
James Gosselin "camper lost", Amazon
25 June 2009
Summary: product is ok for the money but a few things just don't work you can not control it with TOMTOM Home, which you have to use if you want a password. call tech support they are nice but can't help you, all they do is email some cut and past answers like reinstall the software try another computer which don't help at all then they just close the case.
Summary: If you have ever used TomTom before, you will catch on to this in a snap. If not, playing around with the settings and controls will get you comfortable quickly. Good- Precise directions most of the time. Quick sync w/ satellites. New computer software easy to use. Headset works surprisingly well. Not so good- Concerned on the actual strength of motorcycle mount. Seems a little cheaper than I think it should. Time will tell if the braces snap in half though.
Summary: 1. I have owned a Rider for more than 18 months. 2. The first one I had, the dock broke in Texas while I was riding Route 66. 3. I called TomTom from Texas (I live in Calif) and asked them to FedEx a new one. They said no can do. 4. Once home, TomTom sent me a new Dock, but... it took them 1 month to get it to me. 5. After a while I started to notice that the Rider was not charging while in the dock and on my bike. 6.