Reviews and Problems with TomTom Rider 2nd Edition
Showing 1-10 of 29
... money for this unit (over $600) and it worked fine until TomTom had me update the firmware
Robert P Murray, Amazon
27 August 2014
Summary: I paid a lot of money for this unit (over $600) and it worked fine until TomTom had me update the firmware. The firmware update erased all maps and would no longer download the new maps. I called TomTom -- they wouldn't fix it, even though it was their firmware update which screwed up my unit.
Summary: my tom-tom rider 2nd edition, is now just over 2 years old. it worked ok while it worked, not the best buy not the worst, that being said, I highly recommend not buying a tom-tom.... They have a strict one year warranty,when that runs out you are S.O.L.
Summary: Illegible in daylight. Gave it away to a friend who subsequently threw it in the garbage. Replaced it with a Garmin Zumo, which works fine. It is inconceivable to me that this is the second version of this product and they never addressed a trivial issue like illegibility in daylight.
Summary: Every year I waste 2 days talking with Tom Tom trying to get this device working or updated. Tom Tom support make it as difficult as possible to contact them. If eventually find the phone number, to use the phone to contact them, the number they provide is the equivalent of a long distance call -...
Summary: The Tomtom Rider 2 is a good motorcycle & general use GPS device. My problem is poor customer service from Tomtom. My Rider 2 unit crashed during a map upgrade download. It worked fine until then. Tomtom support won`t do anything to help me.
Summary: I got 2 Tomtom: Rider and Rider 2. The 1st one , I had a problem with the cradle (no electricity to charge the gps) on my bike but it was impossible to replace it because it wasn't available any more. I got another Tomtom, the Rider 2.
Why I tossed my Tom Tom Rider in the trash last week.
Paul D Cotten, Amazon
5 July 2011
Summary: I am leaving Tom Tom's world forever! I had a Tom Tom Rider #1 1) no customer support... ever... 2) the Mac OS software never worked correctly - the sim mode never was operable, the PC version was only slightly better. 3) I bought an upgraded map membership - supposed lower price on upgrades.
It doesn't matter how good it works if the company won't make replacement parts
Amazon Customer, Amazon
9 June 2011
Summary: I purchased this unit along with a three year extended warranty. About a year after purchasing, the hardwired mount stopped charging the unit. I could still charge it with the home charger but not on the bike.