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Tomtom-one.32899456
6.0 out of 10

TomTom One

TomTom ONE-S with Text-to-Speech combines ease of use, portabili Read more

Best Price at Amazon

Reviews and Problems with TomTom One

Showing 1-10 of 35
Overall 2
2.0

bad item not enter right ,

caceleedwardsatt, Ebay
8 January 2011
  • Summary: this is a bad buy maps out dated battery dead , up for 5 min . can not use at all.NEED TO BE REFUNDED OUR PAYMENT///////////////////////​//////////////////////////////​//////////////////////////////​//////////////////////////////​////////
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Overall 2
2.0

to many parts to much to cheat buyers with

larry9169, Ebay
17 December 2010
  • Summary: now you need an sd memory card and a power cord and a different holder bracket. you would thing that a tomtom one is a tomtom one but im telling you not anymore a tomtom one could be a first second third hell probably a fourth edition. everyone a different problem everyone a different part and need a map forget it they will sell you all you want all it is is a money pit.
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Overall 2
2.0
Value for money 2
2.0
Features 6
6.0
Ease of use 2
2.0
Audio & image quality 2
2.0

has never worked properly

Overstock
17 April 2009
  • Summary: This unit has never worked properly. TomTom has not been very helpful the multitude of times that I have called about it. It shuts off by itself, and I have to carry a paperclip around with me for constant resetting. the screen is almost impossible to read in the direct sunlight.
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Overall 2
2.0

Give it LESS than one star if possible

Oregon, Amazon
26 September 2007
  • Summary: I had a TomTom One for LESS than 45 minutes when it stopped working. I phoned their tech. After several hours on the phone with them they admitted many of the systems are flawed and basically the unit I had was fried. They suggested I return it where I purchased it, they do not take their product back directly. I contacted the online store where it was purchased. They said it needed to go back to the manufacturer.
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Overall 2
2.0

Works great... just dont connect it to your computer.

A. Duque, Amazon
1 August 2007
  • Summary: I have done a lot of research on GPS devices and TomTom One appeared to have more bang for the buck out of the box. And it does. You turn it on, configure it, type in the addresses and it works... up until you decide to install TomTom Home and connect TomTom to the computer. TomTom asks if you want to connect it to the computer and you say yes. Then you turn on TomTom Home and it states there are no devices connected.
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Overall 2
2.0

good product - fatal software upgrade - very, very poor "service"

keith wallace, Amazon
1 August 2007
  • Summary: Initially my Tomtom One was excellent. Then I made the fatal mistake of allowing Tomtom Home to automatically upgrade the software. The device never worked again because it could no longer find any satellites! (My computer has the maximum security offered by Windows XP and Norton Internet Security so it seems unlikely that the process was contaminated in any way.) On 11 Feb - I contacted Customer Service - nice courteous responses but no solution.
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Overall 2
2.0

Very disappointed

A. Orta, Amazon
6 January 2007
  • Summary: We purchased this GPS to use for our move across the country. The first one we purchased worked for about 2 days then simply would not turn on. After following the troubleshooting guide, it still would not turn on so we exchanged it for another of the same. This one worked for about 2 weeks and ended up doing the same thing. We exchanged it for a Garmin and are much happier. I agree with the other reviewers who stated that the maps are out of date. To say the least!
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Overall 2
2.0

Just one thing...

Mr. Chris Pickering "C Pickering", Amazon
30 January 2009
  • Summary: Ok, let's get one thing straight: In most respects the TomTom One 3rd Edition is a great piece of kit. There's just one minor thing. I bought this laregly to plan out an itinerary route for a driving holiday (requiring multiple waypoints on specific roads). I deliberately went for the TomTom because of the Itinerary Planning function advertised on the Amazon page. It doesn't exist. It was recently removed from the One 3rd Edition and One 4th Edition software.
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Overall 2
2.0

Technical support problems

Amazon Customer, Amazon
20 August 2007
  • Summary: I bought one of these and the first time I connected it to my computer there was a major crash and all the maps in internal memory were wiped. I eventually got through to technical support on the phone (30+ min wait) and was sent a bag to send it back. Unit was returned to me with a note saying nothing wrong with it but they had not reinstalled the maps. Called support again. Asked them to send maps on SD card. They refused. Said they would send another postage bag.
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Overall 2
2.0

Very poor Service Support from TomTom

A. Maclellan, Amazon
18 August 2007
  • Summary: Anyone intending to buy a TomTom should beware of the level of support you will be given if anything goes wrong - it is virtually non existant. The TomTom itself was fine until something went wrong. I had to contact the TomTom Customer Services on several occasions with little success. After two months with the device still not working, and me having to contact them on numerous occasions because they did not contact me, they told me to send it to them.
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