Cons: takes forever to get started and find a satellite, tells me to turn right where there is no turn, if you select avoid HOA lanes it'll rout you through secondary streets--NOT COOL in Washington DC! Very poor tech support options, very poor user guide, won
Cons: Voice hard to understand, speakers not very good, Volume changes without notice. The car charger died after 96 days. Purchased at Walmart and they would NOT take it back. I threw it in the garbage where it belongs.
Summary: This product worked fine initially but the battery appears to be defective. That should be no problem. Contact customer support, exchange, or repair the product. However, TomTom has decided to hide its customer support. They put you through a bunch of dead ends and then give you a phone number that does not answer. They promise e-mail support but give you a dead link. Be forewarned.
Summary: I am a Garmin and iPhone owner and have had the XL-S for a month. Here are my observations: The bottom line: for my needs, dramatically inaccurate arrival times is a deal killer; the user interface screams completely uninspired effort; overall the TomTom XL-S is still pretty darn useful, but sadly demonstrates only incremental improvements over my 5-year-old GPS unit.