Cheap but not very good- buy a better unit you will be happier
6 June 2014
Summary: I probably should have returned this item- while it has worked for me locally- I had many issues with is while on the road- I think your money would be well spent if you bought a newer version with smoother features- While out of town in Seattle it took me so far out of the way it became virtually useless.
Summary: The Tomtom hardware is excellent. The software however could be vastly improved by any group of 6th graders you could choose. For a dedicated device like this to be far far behind the capabilities of free Google Maps should shame all their executives. I have been directed into a dead end farmhouses dozens of times because someone in their map division apparently thought a cow path was a through road.
Summary: I liked this GPS at first. It was much easier to enter addresses in than the comparable Garmin. Over time this GPS would often lose signal and one day it just stopped working. My brother in law had the same experience.
Decent Product - Terrible Company/Customer Support
3 October 2011
Summary: I have used Tom Tom GPS' for over 6 years. This One 3.5" is adequate but tiny, if yours works. They used to be an excellent company. Based out of the Netherlands, their US office in Concord, Mass. provided top notch, excellent support. Now their tech support is in Mexico where English is at least a 2nd language and their technical competency is fair at best. Calls to their corporate office in Concord, MA are now met by an answering machine and no calls are returned.
Summary: When I first got this GPS, it was great! The routing was accurate 99% of the time. After about 6 months it starting taking me on really strange routes. It would take me off a freeway, to my parking lot at work, back to the freeway...what?!?! Yesterday, I was driving on the Ohio turnpike. It took me off the turnpike, make a couple of turns, then it showed for me to turn down this side street, turn around and go back the same way I came from towards the turnpike.
Summary: I have had 3 Garmins over the years, and thought I would try a TomTom this time (for my daughter). When I tried to update the system to the latest firmware and maps, it took me many hours and 2 calls to tech support to get things straightened out. The system appears to have had a flaky storage unit so when the updates tried to get installed, it would fail after 90-120 minutes. After several attempts, I contacted TomTom and was told to try running chkdsk against the unit.
Get one that voices the street names - not this one
Amazon Customer, Amazon
3 May 2010
Summary: I just purchased this GPS for a trip to Boston after my old GPS was stolen. I was looking at price and this one was on sale. My old GPS was purchased for a similar price but it voiced the street names. In my opinion not telling you the name of the street to turn onto makes this GPS hard to use. When I connected online to update the maps I was not offered a free update, but was offered 50% off to bring the two year old maps up to date.
Summary: I am mystified by how this device has managed to garner 3 1/2 stars when it only deserves a solid 2. Evidently, the " cute factor" must have a value of at least one star. Certainly, if you are looking for a navigation device where Burt Reynolds, Homer Simpson or even a Cylon Centurion will give you verbal directions and time and distance traveled are of little consequence then this is the device for you.