Summary: I'll start by saying I have been a satisfied user of TomTom sat nav devices for around 15 years, in the UK and across much of Europe. However this 820 has been a nightmare. The problem is TomTom's new updating system, which identifies the device as a 'network device' and hides all parts of the updating process whilst making it impossible to back-up any of the device's original data (except at TomTom's remote servers).
Summary: One year FREE LIVE Services - One year free unlimited access to HD Traffic It says that it has one year FREE live services but it only lasted 3 months And the map was 36 months old as if it has been used at that time and it hasn't been updated.
Summary: At start sat nav was working properly. However after a while live service stops working. Now I have second devise and same problems occurring. It is better to spend money on basic model. If you drive in london live update not current enough. Was working ok on motorway when was working.
Summary: Having decided to risk it, after reading many negative reviews for this product, and thinking that based on my past experience with TomTom it should be ok, I have to say I'm very disappointed. Like many others who have given the unit poor reviews, I found that it cannot stay connected to satellites. On any journey, it will spend more time searching for satellites than actually connected to any. It is completely unusable in this state.
Summary: Sad to say I just returned my second TomTom live 820 back to Amazon. After making use of the fantastic Tom Tom Iphone app, I thought it was time to upgrade to an actual stand alone sat nav as the app would kill by iphone battery very quickly. My first go live gave me many issues; 1) The maps would not load but instead show a blank screen whilst I could still hear the voice directions trying to guide me.
Summary: When my hitherto reliable TT unit failed I decided to upgrade to a TT GO 820 Live. However, the replacement unit isn't a patch on the old one, with so many features no longer available. The greatest disappointment is the absence of a mount where the unit is merely clipped in and connected automatically to the 12v supply.
Summary: This is yet another shockingly bad product from Tomtom. I felt trapped into buying an 820 live when my XL live developed a fault after less than two years and would not boot up properly. Garmin did not seem to get good reviews so I thought I'd give Tomtom another chance. This was a big mistake. It came with a note on the box telling me to install a mandatory update from the Tomtom website. This is what I tried to do.