Summary: i bought this product in January for use when i get to the USA for April but i arrived yesterday and there was no map for USA there which means i paid for the wrong product and i am very upset as i am now unable to use my product and looking for an American SD card to go with it. I am really upset and need someone to get back to me ASAP.
Summary: The device was faulty out of the box - the power button was unresponsive and booting stopped at the black power-on self test screen. And then I found out tomtom had decided a hard reset button was unfashionable these days. I knew about the battery failing on the 1005 after a year or two, so I had budgeted for a replacement. But instead, when I needed the device most, I was left with a rubbish phone nav and paper A - Z.
Summary: it constantly brings up a screen telling me to connect it to my pc to check for new maps usually when im driving and it is not convient.it also goes to other screens whilst im driving usually when im in traffic and am reling on it.I have been using sat navs daily for eight years now and this is by far the worst I have encoutered just an expensive wast of money.
Summary: I had to return this tom tom model as within two weeks of usage it's blue tooth option to connect your mobile phone stop working , it would pair up Edith the phone but no sound, live service never worked to begin with as message kept coming up as error in the system, also could not use the voice control either. The whole point of paying three times more was to get these options which were extra.
When you update something you automatically lose something else.
9 October 2013
Summary: What a pain! It really is a good Tom Tom but if you update even one map you lose speed cameras. Basically you need to choose if you want to have up to date maps or speed cameras. Only at the beginning can you have both but then you need to decide between 2 "must things" a sat nav must have. I decided to return it.
Summary: I have a TomTom start 25 which according to the seller should fit this product. However, due to the glass attachment I can barely squeeze it into the case and the case will not close once it is in and there is definitely no room for the lead. The product was delivered 4 days later than expected and I am not convinced it is leather as described. I contacted the seller to enquire where my product was and have received no response.
Summary: The device comes supplied and pre-loaded with maps for Europe, USA, Asia, New Zealand, Australia and South Africa. They advertise a 'Life-Time' maps guarantee, but that is not actually the case. Lifetime maps are only offered for 1 set of maps supplied with the device, not for all the maps supplied with the device. Had I known this, I would not have purchased.
Summary: I had 6 months of excellent use out of this product before it would not connect to any computer or receive traffic updates. Then began the 3 month game of email tennis with TomTom support before they finally sent me the procedure for returning the item. They replaced the unit and I was able to enjoy another 3 months worth of use out of it before this unit would also not connect to any computer or receive traffic updates.