Summary: I've had this TomTom 910 for 3 years, and I paid $800 plus tax for it. When it worked, it worked very well. I loved the different voices you could choose from, and the speaker quality was excellent. I never used the many extra features it has on it. Just find the address I'm looking for, and get me there the shortest route. That's all I ask. The problem has been that it worked only about 75% of the time. And it would stop working just for no apparent reason.
Summary: I've had my 910 for just over two years. Some time ago I noticed the battery charge wasn't lasting as long as when it was new. Pretty soon it wouldn't hold a charge at all and then wouldn't even operate when plugged into a power source. When I called the customer support, they seemed to know immediately the battery was shot. I will have to send it in for a repair. BTW, they won't ship to an APO address even though the unit was purchased from an APO address.
Summary: I got a Tom Tom 910 for Christmas. I used it when I traveled out of town. I really loved it, but I put it away and didn't use it for a few months because I didn't go anywhere. When I needed it it wouldn't start. I reset it. I charged it. I reset it again. Called Tom Tom customer service. They made me reset and recharge and then told me the battery was dead. They said that I could return it for repair, and I asked how much would that cost. Answer - more than a new unit!
Summary: TomTom GO 910 4-Inch Portable GPS Navigator Bought the 910 about a year and a half ago. Stopped working so I followed on-line suggestions to no help . Want to meet the engineer who located the reset hole on this puppy. Even the tech rep admitted it was an embarassement. Techie told me I probably left it on the dock too long without using. Where said I is that in the product information (it's not) Sent it back (under warranty) and while I waited bought a NUVI.
Summary: I purchased this Tom Tom for my fiance as a Christmas gift. After using it for a month, it unexplicably died. It would not turn on even with a full charge. I received a replacement from Overstocked, but as with the first one, the replacement also died with the same problem.
Summary: TOM TOM GO 910 I purchased this unit in June 2007 specifically because it had a map of Europe preloaded. I brought the TomTom home 3 days before departure, charged the unit at home and then drove a day to get familiar with the controls. So far so good. I packed the unit for my trip to central England where I planned to spend several days driving though the country. Mistake - to save weight I only took the car connecting stuff.