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Tomtom-go-730.32621629
6.7 out of 10

TomTom Go 730

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Reviews and Problems with TomTom Go 730

Showing 1-10 of 18
Overall 2
2.0

TomTom customer service is the worst!

mquist, Amazon
23 October 2010
  • Summary: I purchased this unit about a year ago and was completely happy with the purchase until about 3 months ago. As other reviewers have mentioned, I also had a problem with the touch screen changing erratically. At first it only happened once or twice, but it progressively got worse until the unit couldn't be used. The bad part about the "phantom touching" problem is that the Go730 connects to your phone via bluetooth.
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Overall 2
2.0

It doesn't work

roch, ny, Amazon
17 September 2010
  • Summary: Very disappointed with TomTom. On hold for over 75 minutes. Had to dump and reload operating system twice. It took 5 hours for the mpas to download from their website (I'm serious!) and I have high speed internet! And then I find that the screen didn't work.
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Overall 2
2.0

Warning: Warranty Repacement - Refurbished!!

Virginia, Amazon
15 September 2010
  • Summary: We purchased the TOM TOM Go "Bluetooth" in Nov 2009, and we had touble with it on a trip from Virginia to Pennsylviana in Aug 2010 (LESS THAN A YEAR LATER) We barely used prior to this trip. The GPS kept going back to the emergency help menu (It had been updated on-line as well). We contacted the technical support, they sent us an e-mail with things for us to try. Everything they recommended FAILED!
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Overall 2
2.0

Poorly engineered ,poorly manufactured or both

Gregory Lee, Amazon
20 August 2010
  • Summary: I bought the Go 730 to use in my work truck,thinking I could use the fm transmitter to play music off a sd card thus saving me the need to put a cd player in my vehicle. The GPS function of this device seems to work properly but the FM transmitter/music playback leave a lot to be desired. The unit will decide to change its settings on its own..
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Overall 2
2.0

Problematic

Paul Downey "Travel Bound", Amazon
9 October 2009
  • Summary: I used this GPS for 5 weeks of heavy use in Europe. It's the 3rd unit I've owned, only because the first two units went belly up within the first couple of days while connecting to the PC for updates and to download maps. If you disconnect too early or shut off the unit without using disconnect from the Tom Tom PC program first, I guarantee you've fried the unit.
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Overall 2
2.0

Dave in Texas

Texas Dave, Amazon
14 July 2009
  • Summary: While my purchases to reviews ratio is terribly slanted towards the 'purchase' side, I considered the issues experienced with this item worth the effort to place the following in print. Warning: This is somewhat long. The TomTom GO 730 was purchased after considerable, but not exhaustive, research as my primary navigation aid for use in my travels. It arrived and I was pleased with its heft and apparent capabilities for its purpose.
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Overall 2
2.0

Disappointed with this TomTom

A. de Wolf, Amazon
9 May 2009
  • Summary: I've had a TomTom One for several years and have always been very happy with it. I decided to upgrade to the 730 for its extra features like speech recognition, lane assist, FM transmitter and spoken street names. I used the 730 for two weeks and decided to return it today, for the following reasons: 1. The speech recognition worked once and then stopped working. It wouldn't recognize any input anymore; I think the microphone broke. 2. The battery life is extremely poor.
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Overall 2
2.0

Made On A Monday??

Roartary, Amazon
16 July 2013
  • Summary: Paid big bucks for this GPS from Tom Tom a couple of years ago and it crapped out after about 1 year with minimal use. The screen started going from the map to the home page every 5 sec. The crazy thing was I was even willing to have it repaired because of the $300.00 and change that I spent on it but no way because Tom Tom won't repair their product after the 1 year warranty expires. Gee thanks Tom Tom.
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Overall 2
2.0

Poor tech support

Bonzo, Amazon
27 May 2009
  • Summary: The device arrived without maps installed. Extremely complex way of contacting technical support, not at all interactive. After two 4 hour downloads it would not install map, I needed to upgrade memory to install map as there is not enough memory on device. Finally installed maps, then no sound. After seven weeks trying to resolve issues with tech support I requested TomTom replace device - they refused. Extremely poor customer support. Won't buy another!
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Overall 2
2.0

Inferior to older versions

Garden of Eden, Amazon
1 November 2008
  • Summary: We purchased this recently as an upgrade from an original 500. What a joke! The voice is inferior to that of the original and far less clear. We used it for 24 hours and found that when using a mobile phone on blue tooth the tomtom crashed and had to be restarted. Would not have been so bad, but on crashing, it loses all of your settings and you then have to spend time going through all the menus again.
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