Summary: This unit has some really nice features. However, it is not user friendly at all! Mine died just 2 days after the 1 year warranty expired. Pretty expensive compared with my 8 year old Garmin Nice Try TomTom - but you're forcing me to go back to Garmin.
Disappointed long time Tom Tom fan, next time I'll choose Garmin
R. I., Amazon
11 May 2012
Summary: My family has been a Tom Tom fan since Tom Tom One was out. I was excited about this model and could probably have not been more disappointed. Having recommended Tom Tom to friends and relatives in the past, I now have egg on my face. The live traffic update feature is a joke. I live in the Washington DC area and have used the feature here regularly as well as for trips to the NYC area, and it usually misses the mark, misses long time backups or construction.
Summary: The battery will not charge and the device will not turn on. TomTom has verified the serial numbers of the devices sold are defective. Shipped overnight by Amazon, but sold by Plethora 7 LLC. Plethora 7 LLC is shipping TomTom GPS units that have defective batteries. No NOT buy from these individuals. UPDATE: I received a second unit. This one starts; however, it is now stuck on the buggy update software and will not install the map updates. It's unusable.
Summary: Terrible GPS doesnt sync with a Mac. I tried to update this device since without it the device wouldnt work since it stopped working. After several failed attempts and with customer support (an oxymoron) I ended up being told to return it. I also have to pay to do so since Tomtom wont cover it after 90 days which i am about at 120 days out. so now I have to waste more time and money on this POS.
Summary: I have already had my TomTom replaced once by the manufacturer. Unfortunately I am still having problems with lockups and hangs with the GPS. I am also having a problem with getting the map updates on the GPS when they are available. Inevitably I have to completely wipe out the GPS before I can do an update successfully. Also the TomTom utility is VERY limited since they switched to a web based tool.
Summary: GREAT PRODUCT. BUT Tom Tom dropped the ball on 3 hugely important features that should be simple software updates: (1) No compass arrow (2) No addresses provided for POI - stupid at its finest (3) No menu item for "travel to an intersection" All these were features on my prior Tom Tom products I miss that are AGGRAVATING to not have. Also, one more screen tap is needed to type in an address than older models, also stupid. Limited voices to choose from.