my side by side test proved tomtom to be superior as a "GPS"
28 June 2012
Summary: I usually do not take the time to write reviews but this product deserves it. I love good food and good restaurants since I work in the industry but I am never passionate about writing reviews for places I eat at like I am about writing this review. I tested the Tomtom 2535 side by side against the Garmin 3490 for 2 whole weeks and it is Tomtom hands down!
Summary: This unit has some really nice features. However, it is not user friendly at all! Mine died just 2 days after the 1 year warranty expired. Pretty expensive compared with my 8 year old Garmin Nice Try TomTom - but you're forcing me to go back to Garmin.
Summary: I had an old TOMTOM via an HP IPAQ, and liked the TT interface. Hence I bought this unit. I must say that TT has too many models and numbers, and this confuses the buyer. The unit arrived rapidily from Amazon, and I read all the documentation to start/update it via the TT website. That site said: "Mandatory Update" and asked for the unit's serial number. It then rejected that number and said invaild number (It proved to be a valid number.
Summary: I bought several TomTom units over the last few years (and so have had to be creative and get new emails, since, for some reason, TomTom considers that their customers can only use only one device at a time, so each unit must be registered to a different email - go figure!) and have found them easy to use, as compared to other GPS systems. I previously bought and used a 540XXL and used it both in the USA and in Brazil.
Summary: If your heart is set on getting a TomTom Do not buy directly from their web site. I bought this unit directly from TomTom. After receiving the item I realized that it was not what I needed. I immediately sent a request for an RMA to TomTom. It took 3 emails back and forth just to get an RMA. The person in customer support either could not understand plain English or was intentionally dragging their feet. It went something like this. Hi I need an RMA.
Disappointed long time Tom Tom fan, next time I'll choose Garmin
R. I., Amazon
11 May 2012
Summary: My family has been a Tom Tom fan since Tom Tom One was out. I was excited about this model and could probably have not been more disappointed. Having recommended Tom Tom to friends and relatives in the past, I now have egg on my face. The live traffic update feature is a joke. I live in the Washington DC area and have used the feature here regularly as well as for trips to the NYC area, and it usually misses the mark, misses long time backups or construction.
Summary: The battery will not charge and the device will not turn on. TomTom has verified the serial numbers of the devices sold are defective. Shipped overnight by Amazon, but sold by Plethora 7 LLC. Plethora 7 LLC is shipping TomTom GPS units that have defective batteries. No NOT buy from these individuals. UPDATE: I received a second unit. This one starts; however, it is now stuck on the buggy update software and will not install the map updates. It's unusable.
WARNING ~ DO NOT BUY ~ THIS DEVICE HAS KNOWN DEFECTIVE BATTERIES ~ TOMTOM DOESN'T WANT YOUR BUSINESS ~ BUYER BEWARE!!
Andy Rosenblum "Andy Rosenblum", Amazon
30 April 2012
Summary: Over the course of the past year, I have gone through absolute hell with this device. I purchased my first one in April 2011 and loved all of its features and how it worked. The honeymoon didn't last long, as a mere 45 days into using the unit, the battery completely died, rendering the GPS system useless. Now, a full year later; I've had TomTom send me my sixth replacement unit, all because the battery used in these devices does not last.
Summary: Terrible GPS doesnt sync with a Mac. I tried to update this device since without it the device wouldnt work since it stopped working. After several failed attempts and with customer support (an oxymoron) I ended up being told to return it. I also have to pay to do so since Tomtom wont cover it after 90 days which i am about at 120 days out. so now I have to waste more time and money on this POS.